Zendesk Quicktab for Firefox

Name: Zendesk Quicktab for Firefox
Rating: 4.4 (5 reviews)
Author: Drenmon

Well behaved browser tabs for Zendesk agents. Opens Zendesk ticket links in the already open Zendesk tab, instead of opening a new tab. A must have for all Zendesk Agents.

Overview

Firefox Add-ons Store

Daily users

69 ▲ 2

Data as of 2026-08-23

Rating:

4.40

(5)

Version:

0.12.1

Last updated: 2022-10-20

Features & Capabilities

Zendesk QuickTab for Firefox is a powerful browser extension designed specifically for Zendesk agents who want to simplify their tab management. When you click Zendesk ticket links, instead of opening multiple tabs, QuickTab intelligently detects your existing Zendesk Support agent tab and opens the ticket there.

This functionality minimizes browser clutter, keeping your workflow streamlined and efficient. Installation is effortless — the extension starts working immediately with no configuration required. Ideal for all Zendesk agents looking to boost productivity and reduce tab overload, Zendesk QuickTab ensures a well-behaved browsing experience.

User Growth & Download Statistics

Add-on Developer Tools Communication

By:

Drenmon

Daily users:

69 2

Rating:

4.40

(5)

Version:

0.12.1 Last updated: 2022-10-20

Version code:

5473957

Creation date:

2022-10-19

Risk:

Permissions:

http://*.zendesk.com/*
https://*.zendesk.com/*
webNavigation
tabs

Content scripts matches:

*.zendesk.com

Size:

388.19KB

Full description:

Source:

Firefox Add-ons Store

Data ingested on:

2026-08-23

Compare stats and ranking:

Ranking

# 13,593 ▲ 140

Other rankings

#135 in agent keyword 63 ▼ 1#171 in ticket keyword 8 ▼ 4#192 in firefox keyword 25 ▲ 1#238 in quick keyword 49 ▲ 1

For Developers

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Contact the developer

Chrome-Stats does not own this Firefox add-on. Please use these information below to contact the Firefox add-on developer.

Developed by:

Drenmon

Firefox Add-ons Store

https://addons.mozilla.org/firefox/addon/zendesk-quicktab-for-firefox/

User Reviews

This extension is too aggressive and tries to open non-ticket links in an existing Zendesk tab, causing the tab to break. Trying to view macro edit pages or the original email submitted by a user causes the page to break, necessitating the disabling of this extension to successfully open the pages. This extension could be improved by limiting it's functionality to ticket URLs exclusively.

by Fi*****, 2025-08-16

by 退出*****, 2025-04-22

View all user reviews ›

Is Zendesk Quicktab for Firefox Safe?

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Zendesk Quicktab for Firefox requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
High ****** ********* ** * ****** ******** ******** ********** * ******* ******* *****
High ******* ******* **** *** ****** ***** *** ***** ** ******* **** ********* ********* ** * *********** *****
Medium ******* ****** ** *** ********* ******** ***********

Risk likelihood

Risk likelihood measures the probability that a Firefox add-on may turn malicious. This is determined by the publisher and the Firefox add-on reputation on Firefox Add-ons Store, the amount of time the Firefox add-on has been around, and other signals about the Firefox add-on. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Firefox add-on.

Zendesk Quicktab for Firefox has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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