Droply Rider

Droply Restaurant is the order management app for restaurants on the Droply platform. Receive orders in real time, manage preparation, and coordinate seamlessly with delivery riders — all from one simple dashboard.

KEY FEATURES

- Real-Time Order Reception
Get instant notifications the moment a new order comes in. No need to refresh or check manually.

- Three-Tab Dashboard
Organize orders into New Orders, Processing, and Completed tabs for quick visibility into your kitchen workflow.

- Preparation Time Control
Accept orders and set realistic preparation times from 10 to 90 minutes based on current kitchen capacity.

- Order Ready Notifications
Mark orders as ready for pickup with one tap. Riders in your zone are instantly notified to come collect.

- Manual Order Entry
Create orders for walk-in customers and phone orders directly from the app. Search existing customers by phone number to auto-fill their details.

- Customer Database Lookup
Existing customers' details and saved delivery addresses are automatically populated when you enter their phone number.

- Menu-Driven Order Forms
Select food items and variations from your menu using simple dropdowns. No need to remember item IDs.

- Synchronized Timers
Preparation timers stay perfectly in sync between the dashboard tile and the order detail view.

- Multi-Language Support
Available in English, Arabic, German, French, Khmer, Swedish, and Chinese.

- Account Management
Securely manage your restaurant profile, log out, or delete your account anytime from within the app.

HOW IT WORKS

1. Log in with your restaurant credentials
2. Receive new orders in real time
3. Accept and set preparation time
4. Mark orders ready when food is prepared
5. Riders pick up orders, completing the workflow

Droply Restaurant streamlines the entire order management process so your team can focus on cooking great food.

For support, contact us at support@droply.work