Reviews of WAON

By: AEON

List of user reviews and ratings for WAON

Total ratings

1.00 (Rating count: 7,350)

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Review summary

Users criticize WAON's Android app for its outdated and confusing UI, limited charging options exclusive to Aeon cards, device compatibility restrictions, and inconvenient password recovery processes requiring paid calls. Despite these issues, users appreciate the app's ease of use for basic electronic money functions and its charming cartoon animations. However, many express frustration over the lack of updates and functional problems affecting usability.

Pros

The app is easy to use and helpful for its electronic money functions.
The cartoon animations are cute and provide a comfortable user experience.
It fulfills the basic functionality expected for electronic money transactions.

Cons

The app's UI is very outdated and confusing, resembling designs from 2010 or earlier.
It only allows charging via Aeon cards on Android, whereas iPhone supports other methods.
The app faces compatibility issues requiring specific devices like Japanese Saifu phones, limiting usability.
The password lock feature is troublesome; unlocking requires calling an operator via paid phone calls rather than a convenient method.
The app has operational problems such as failing to work on newer Android versions and features like widgets not functioning properly.

User Reviews

Recent rating average: 1.20

All time rating average: 1.00

5 star

1500% (15)

Date	Author	Comment
2024-12-03	E *****	A large company like Aeon can't even hire engineers to update their apps beyond the Android 1.5 cupcake SDK...
A large company like Aeon can't even hire engineers to update their apps beyond the Android 1.5 cupcake SDK...
2024-11-16	Ae*****	This app need a serious revamp. The UI is to ancient and confusing to use.
This app need a serious revamp. The UI is to ancient and confusing to use.