MindX Connect

MindX Connect helps optimize lead response speed and improve customer care efficiency. The application is designed to support sales roles to work anytime, anywhere, with a simple, fast and intuitive interface.
Main features:
1. Notifications
Receive real-time notifications about related activities in the system
Help sales teams respond quickly, avoid missing conversion opportunities.
2. Direct calls
Support calls via Stringee system.
Can switch to calling by personal number when the system has errors.
3. Order / lead management
View full lead information: customer profile, interaction history, input source, processing status.
Add notes after each call or interaction for other sales teams and managers to easily track.
Automatically save lead status update history, support observing the entire conversion journey