SmartAccessAnywhere

SmartAccessAnywhere offers real-time remote support tailored for T-BERD®/MTS platforms, enabling technicians and experts to collaborate seamlessly from any location. This Chrome extension enhances productivity by minimizing unnecessary truck re-rolls and enabling on-the-spot problem resolution during the first field visit.

With SmartAccessAnywhere, users can remotely coach technicians, control instrument setup, and run tests effortlessly. It simplifies database management by allowing immediate file transfers and back-office reporting. Experts maintain continuous access to instruments, no matter where they are, facilitating long-term troubleshooting during off-hours or in remote sites. Additionally, the extension supports remote unit control, firmware upgrades, and reboots, ensuring sustained accessibility and efficient network issue resolution.