Reviews of WESERVE

By: WESERVE App

List of user reviews and ratings for WESERVE

Total ratings

2.80 (Rating count: 1,716)

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Review summary

Overall, WESERVE is praised for easy navigation and broad restaurant options, including international card support and traveler-friendly use. However, multiple reviews flag serious reliability and technical issues: frequent delivery cancellations or no riders, OTP/authentication and payment failures, slow or freezing app performance, and poor search/sorting (distance order, map locations). Language/support glitches and activation problems also appear. In short, strengths in usability and coverage are undermined by delivery reliability and app/feature problems that hinder consistent ordering.

Pros

Easy to use with quick navigation
Wide restaurant selection / more options than competitors
Accepts international credit cards
Traveler-friendly experience
Supports local restaurants and helps local businesses

Cons

Delivery unreliability (cancellations, no riders, delays)
OTP/authentication and payment issues
App performance problems (freezes and slow loads)
Search/sort/map problems (can't find restaurants, poor distance ordering, missing driver locations)
Language support and activation issues

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User Reviews

Recent rating average: 2.80

All time rating average: 2.80

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30% (6)

Date	Author	Comment
2024-05-04	No*****	What a disaster to ordered food for an hour and still not delivery and there is no any response well for this. The estimate time show 1 hr but after 1,5 hr the status is still not deliver! #weservephuket
What a disaster to ordered food for an hour and still not delivery and there is no any response well for this. The estimate time show 1 hr but after 1,5 hr the status is still not deliver! #weservephuket
2023-07-21	ET*****	Only service that accepts international cc's and they deliver from more restaurants than all the rest.
Only service that accepts international cc's and they deliver from more restaurants than all the rest.
2023-06-29	Ku*****	Good information and service with K.Kwang (AE)
Good information and service with K.Kwang (AE)
2023-05-12	Ja*****	Useless in Kata We stayed in Kata beach for 8 nights and attempted to use the app on several occasions. Each time our order was cancelled and we were informed that they did not have any available drivers.
Useless in Kata We stayed in Kata beach for 8 nights and attempted to use the app on several occasions. Each time our order was cancelled and we were informed that they did not have any available drivers.
2023-03-05	La*****	Needs work, it's slow, and it doesn't list restaurants closest to you first. Even when you ask the app to fill up by distance, it list the closest restaurants last. Really really stupid..
Needs work, it's slow, and it doesn't list restaurants closest to you first. Even when you ask the app to fill up by distance, it list the closest restaurants last. Really really stupid..
2023-02-15	Je*****	No riders available at 2:30 in the afternoon.
No riders available at 2:30 in the afternoon.
2022-07-01	Co*****	Credit option doesn't always work.
Credit option doesn't always work.
2022-05-29	Ja*****	OTP not working .
OTP not working .
2022-05-19	Pr*****	Unable to get it to activate
Unable to get it to activate
2021-10-03	Sa*****	Its great! Its more foreigner friendly than 7/11 app. So far, I have no issues, navigation through the app was quick and easy.
Its great! Its more foreigner friendly than 7/11 app. So far, I have no issues, navigation through the app was quick and easy.