Reviews of EyeOpen

By: Powertech Automation Inc.

List of user reviews and ratings for EyeOpen

Total ratings

2.82 (Rating count: 212)

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Review summary

Users report the EyeOpen app can be very helpful for remote gate control but suffers from persistent issues including WiFi connection failures, frequent app crashes, login and account setup problems, and difficulties integrating with voice assistants like Google Home. While the app works reliably at times over local connections, many users experience timeouts, connection busy errors, and lack of customer support, significantly impacting usability and satisfaction.

Pros

Works well when connected locally via WiFi or Bluetooth.
Useful for remotely controlling gates and providing access when functional.
Integration potential with voice assistants like Google Home and Alexa is noted, though problematic.
Push notifications for gate status updates are a beneficial feature when operational.

Cons

Frequent connection failures over WiFi, including inability to connect or timeouts.
App crashes and unresponsiveness are commonly reported.
Account sign-up and login issues prevent some users from accessing the app.
Poor or no customer support reported when encountering issues.
Inconsistent or non-functional integration with Google Home and voice assistant features.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.82

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300% (15)

Date	Author	Comment
2025-01-28	Ja*****	Wifi connection does not work though blutooth works. Wifi symbol does not appear on operation page and there is no option for wifi settings in related setting page. Router signal works remotely for other devices but this app does not detect it. Even hotspot with 2.4GHz does not work. This app needs to be upgraded to work with wifi properly.
Wifi connection does not work though blutooth works. Wifi symbol does not appear on operation page and there is no option for wifi settings in related setting page. Router signal works remotely for other devices but this app does not detect it. Even hotspot with 2.4GHz does not work. This app needs to be upgraded to work with wifi properly.
2025-01-25	Tr*****	Can't even sign up for an account. Tried everything. Password more the 8 characters, and still it says needs to be more than 8 characters. OMG, the worst sign up app ever!
Can't even sign up for an account. Tried everything. Password more the 8 characters, and still it says needs to be more than 8 characters. OMG, the worst sign up app ever!