Reviews of Tingtel: Airtime to Cash

By: Pavoreal Technologies

List of user reviews and ratings for Tingtel: Airtime to Cash

Total ratings

4.08 (Rating count: 8,702)

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Review summary

Users report a mixed experience: some praise the app's clean interface and quick customer support, and fast payouts when a conversion succeeds. The bigger, recurring complaints are frequent transaction failures with funds deducted but not credited, slow or missing refunds, high fees, network/OTP sign-in problems, and a perceived risk of scams. This dual reality makes reliability and trust the primary drivers of overall sentiment.

Pros

Responsive customer support, with fast issue resolution (including reliable WhatsApp support).
Clean, straightforward user interface.
When a transaction succeeds, airtime-to-cash payouts can be fast (often instant or within seconds).

Cons

Frequent airtime-to-cash failures and unreliable transactions; money deducted but not credited or refunded promptly.
High fees/charges on transactions.
Network/OTP sign-in issues and partial service unavailability on certain networks.
Widespread suspicion of scams/fraud among some users.

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User Reviews

Recent rating average: 1.40

All time rating average: 4.08

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81% (109)

Date	Author	Comment
2026-06-21	Ch*****	Tingtel is a scam and fraud I tried to withdraw N10,000 from my airtime and they collected 2000 as the fee balancing me 8000. yet, I have not been credited the 8000 since yesterday morning
Tingtel is a scam and fraud I tried to withdraw N10,000 from my airtime and they collected 2000 as the fee balancing me 8000. yet, I have not been credited the 8000 since yesterday morning
2026-06-21	Sp*****	please why are they telling me unsuccessful it's not working please check your app I can't be able to sell my mtn Airtime
please why are they telling me unsuccessful it's not working please check your app I can't be able to sell my mtn Airtime
2026-06-19	mo*****	The are fraudsters. good in taking people's hard earned money
The are fraudsters. good in taking people's hard earned money