Reviews of Tingtel: Airtime to Cash

By: Pavoreal Technologies App

List of user reviews and ratings for Tingtel: Airtime to Cash

Total ratings

4.06 (Rating count: 8,888)

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Review summary

Users report a mixed experience: some praise the app's clean interface and quick customer support, and fast payouts when a conversion succeeds. The bigger, recurring complaints are frequent transaction failures with funds deducted but not credited, slow or missing refunds, high fees, network/OTP sign-in problems, and a perceived risk of scams. This dual reality makes reliability and trust the primary drivers of overall sentiment.

Pros

Responsive customer support, with fast issue resolution (including reliable WhatsApp support).
Clean, straightforward user interface.
When a transaction succeeds, airtime-to-cash payouts can be fast (often instant or within seconds).

Cons

Frequent airtime-to-cash failures and unreliable transactions; money deducted but not credited or refunded promptly.
High fees/charges on transactions.
Network/OTP sign-in issues and partial service unavailability on certain networks.
Widespread suspicion of scams/fraud among some users.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.06

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51% (150)

Date	Author	Comment
2026-08-21	Ek*****	they are very good
they are very good
2026-08-21	Bl*****	tried to change airtime to cash and the interest rate was a lot
tried to change airtime to cash and the interest rate was a lot
2026-08-21	SU*****	delayed in progress
delayed in progress
2026-08-21	Fr*****	The fees are a bit high but they provide excellent service. Although I had an initial delay with processing. I called costumer care and their response was polite and swift. Just have the necessary information about the transaction, a little patience and it'll be sorted ASAP! This was my experience. They're not a scam. This company is legit!
The fees are a bit high but they provide excellent service. Although I had an initial delay with processing. I called costumer care and their response was polite and swift. Just have the necessary information about the transaction, a little patience and it'll be sorted ASAP! This was my experience. They're not a scam. This company is legit!
2026-08-21	La*****	trust people on here reliable
trust people on here reliable
2026-08-21	ZA*****	I rewrite my review after you guy's solved my problem thank you very much 🎉🎉
I rewrite my review after you guy's solved my problem thank you very much 🎉🎉
2026-08-21	Za*****	Tingtel are smooth with their delivery even when I had an issue the customer service reach out to settle it fast
Tingtel are smooth with their delivery even when I had an issue the customer service reach out to settle it fast
2026-08-20	ya*****	they don't attend to customer again
they don't attend to customer again
2026-08-20	Be*****	They true I was debited but network delayed my payment @#Thanks #Tingtel And they finally credited me.
They true I was debited but network delayed my payment @#Thanks #Tingtel And they finally credited me.
2026-08-20	Ad*****	I think there customer service is satisfying
I think there customer service is satisfying