28taxi

28 platform introduction

1. Platform Introduction
28's is one of Hong Kong's e-hailing taxi apps. It was launched in 2025. It mainly helps passengers quickly book taxis and also assists drivers to take orders more efficiently. The platform connects passengers and taxi drivers through smartphone applications (Apps) to improve taxi-hailing efficiency and reduce idle driving time.

2. Main functions
Instant taxi booking: Passengers can book nearby taxis in real time through the App, and the system will automatically match the driver.
Reservation service: Supports taxi reservation in advance (up to 24 hours in advance), suitable for planning travel.
Carpooling service: Provide taxi carpooling service, temporarily implemented in a certain area.
A variety of vehicle types to choose from: including urban taxis (red), New Territories taxis (green), Lantau taxis (blue) and wheelchair-accessible vehicles.
Route tracking and sharing: Passengers can check the driver’s location in real time and share the itinerary with relatives and friends.
Rating system: Passengers and drivers can rate each other to improve service quality.

3. User groups
Passengers: Hong Kong residents or tourists who need fast and reliable ride-hailing services.
Driver: Taxi driver who wants to reduce empty driving and increase income.

4. Charging model
Passengers: Charges are based on the taxi meter, no additional commission (some reservations or special services may have surcharges).
Drivers: need to pay platform subscription fee or order commission (specific plans vary depending on the cooperation plan).

5. Advantages
High coverage: used by many Hong Kong taxi drivers, the success rate of hailing a taxi is high.
Simple operation: The interface is intuitive and suitable for use by different age groups.
Multi-language support: including Traditional Chinese, English, etc.