Reviews of TapManager

By: Tap Systems, Inc. App

List of user reviews and ratings for TapManager

Total ratings

2.59 (Rating count: 129)

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Review summary

Users commonly experience app crashes, connection recognition failures, and freezes, which significantly affect the functionality of the Tap device. While customer support is limited and the app has a steep learning curve, those who persevere find the app enjoyable and beneficial for learning to use the device effectively. Firmware updates can cause crashes, and the app's reliability needs improvement to match the quality of the hardware.

Pros

The app offers learning tools and tutorials to help users master the Tap device.
Once familiar with the app and device, users find it enjoyable and fun to use.
Some users have found the app helpful in improving typing speed with the device.
Occasional good customer support experience reported.
Customization options are available for advanced users.

Cons

App frequently crashes, especially during firmware updates or when opening.
The app often fails to recognize or connect to the Tap device even when paired via Bluetooth.
Poor app stability with frequent freezes, rendering the device unusable at times.
Steep learning curve and complicated interface frustrate new users.
Lack of effective customer support or valid contact information for help.

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User Reviews

Recent rating average: 1.40

All time rating average: 2.59

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73% (16)

Date	Author	Comment
2025-01-20	Pu*****	In the very first lesson I have to type period (double tap all five fingers), and I'm always thrown out of the lesson into settings. So I can't finish the first lesson, which renders the app and the device useless. I tried multiple times and I see no way around this.
In the very first lesson I have to type period (double tap all five fingers), and I'm always thrown out of the lesson into settings. So I can't finish the first lesson, which renders the app and the device useless. I tried multiple times and I see no way around this.
2024-09-17	On*****	Really wanna use it but the app crashes the moment the update reaches 18%
Really wanna use it but the app crashes the moment the update reaches 18%
2024-08-17	Ha*****	just purchased strap 2 and I am not able to do update firmware in the app. it crashes after 18%. I will try a different device but it's very discouraging
just purchased strap 2 and I am not able to do update firmware in the app. it crashes after 18%. I will try a different device but it's very discouraging
2024-08-01	Sh*****	this app does not work. it doesn't even recognize when the device is connected
this app does not work. it doesn't even recognize when the device is connected
2024-03-12	E.*****	Tap didn't improve the models as they said, I bought the Tap 2 and after some time of use they stopped working, it seems it no longer recognize the sensors in each finger, so much learning how to tap with them to lose it.
Tap didn't improve the models as they said, I bought the Tap 2 and after some time of use they stopped working, it seems it no longer recognize the sensors in each finger, so much learning how to tap with them to lose it.
2023-11-11	tr*****	At first I found the app difficult to use and manage my tap 2 device. After learning mostly by trial and error through sheer determination, I'm having a lot of fun trying new things to do with it! 3 stars due to the steep learning curve. But they do warn you, it is like learning to type all over again! Still love it.
At first I found the app difficult to use and manage my tap 2 device. After learning mostly by trial and error through sheer determination, I'm having a lot of fun trying new things to do with it! 3 stars due to the steep learning curve. But they do warn you, it is like learning to type all over again! Still love it.
2023-11-06	Is*****	This crucial app to the tap strap doesn't even recognize when the brand new device is connected. It doesn't have a valid email address for support and their "Knowledge Base" has no knowledge of when their app is not able to recognize their device. The phone recognizes and pairs allowing clicking and mouse use, however without the TapManager you have no keyboard.
This crucial app to the tap strap doesn't even recognize when the brand new device is connected. It doesn't have a valid email address for support and their "Knowledge Base" has no knowledge of when their app is not able to recognize their device. The phone recognizes and pairs allowing clicking and mouse use, however without the TapManager you have no keyboard.
2023-06-13	Ty*****	Every time I try to connect my paired device, the phone says i need an app to use it. So I downloaded this app, granted permissions, and restarted, but I'm still not able to connect my device. Also, no device should require an app to operate. The app should always be optional. This is exactly why. Im feeling like I wasted my money right about now.
Every time I try to connect my paired device, the phone says i need an app to use it. So I downloaded this app, granted permissions, and restarted, but I'm still not able to connect my device. Also, no device should require an app to operate. The app should always be optional. This is exactly why. Im feeling like I wasted my money right about now.
2022-12-11	su*****	I just got my new TAP device. After pairing via Bluetooth, the Tap manager keeps saying "Please pair and connect a Tap device". When I click ok, it takes me back to the Bluetooth menu where the device is already showing as paired and connected. Am I doing something wrong here ? I have tried reinstalling the app several times and also tried unpairing the device and pairing again. Please help
I just got my new TAP device. After pairing via Bluetooth, the Tap manager keeps saying "Please pair and connect a Tap device". When I click ok, it takes me back to the Bluetooth menu where the device is already showing as paired and connected. Am I doing something wrong here ? I have tried reinstalling the app several times and also tried unpairing the device and pairing again. Please help
2022-10-27	Je*****	This app fails to manage my tap keyboard glove. It appears to allow you to customize usage and allow you to interact with tap in a more robust way, but the gestures are horrible at best and the give can't determine if I want to use my phone or laptop with it and desynchronizes with both all the time.
This app fails to manage my tap keyboard glove. It appears to allow you to customize usage and allow you to interact with tap in a more robust way, but the gestures are horrible at best and the give can't determine if I want to use my phone or laptop with it and desynchronizes with both all the time.