Total ratings
4.21 (Rating count: 32,438)
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Review summary
Pros
- Realistic road feel with varied surfaces (road, cobbles, gravel)
- Easy to set up and use
- Positive performance when it works (praises like 'awesome', 'excellent app', 'Brilliant! Fantastic!')
- Overall positive sentiment in reviews where the app functions
Cons
- Frequent crashes and stability issues during rides
- Data not saved after workouts / data loss
- Onboarding, subscription and pricing friction (upgrading to paid plan, region availability, cancellation risks)
- Poor cross-platform integration and missing pedal data/group ride features
- Desktop/installation instability and access problems
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User Reviews
Recent rating average: 1.00
All time rating average: 4.21
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-15 | the new UI sucks. there is a lot of screen space wasted l, it doesn't display average values, doesn't allow to swap between different visualizzato modes and the readings are too small I need to use my eyeglasses. Please provide a way to choose between the old and the new one out to the previous one | ||
| the new UI sucks. there is a lot of screen space wasted l, it doesn't display average values, doesn't allow to swap between different visualizzato modes and the readings are too small I need to use my eyeglasses. Please provide a way to choose between the old and the new one out to the previous one | |||
| 2026-06-12 | Miserable user interface, and they just made it worse with the latest update. Just as you get used to the bizarre workout screen, they change it to a completely different one. Over and above the annoyance of having to work out where everything is, they have removed things I liked - thanks Garmin I think there must be in ongoing competition between Garmin and Microsoft as to who can most annoy customers by making pointless changes to screen layouts. | ||
| Miserable user interface, and they just made it worse with the latest update. Just as you get used to the bizarre workout screen, they change it to a completely different one. Over and above the annoyance of having to work out where everything is, they have removed things I liked - thanks Garmin I think there must be in ongoing competition between Garmin and Microsoft as to who can most annoy customers by making pointless changes to screen layouts. | |||
| 2026-06-11 | The latest update has ruined this once great app. inefficient and unwanted screen data, large blank areas and fields that are too small to read. upside down smile! | ||
| The latest update has ruined this once great app. inefficient and unwanted screen data, large blank areas and fields that are too small to read. upside down smile! | |||
| 2026-06-08 | several times it just stops in the middle of a workout and I lose the data | ||
| several times it just stops in the middle of a workout and I lose the data | |||
| 2026-06-07 | Latest update to app changes the screen layout, the previous version filled the display fully with everything visible - now all the data fields are squashed into the corner and you need a magnifying glass to read them. Garmin continue to screw up the Tacx platform. | ||
| Latest update to app changes the screen layout, the previous version filled the display fully with everything visible - now all the data fields are squashed into the corner and you need a magnifying glass to read them. Garmin continue to screw up the Tacx platform. | |||
| 2026-06-06 | tons of junk I never use and what I do need to see has recently been made more difficult to see | ||
| tons of junk I never use and what I do need to see has recently been made more difficult to see | |||
| 2026-06-05 | Connection problems. Takes longer to get it to work than it does to ride. Time to get rid of this junk | ||
| Connection problems. Takes longer to get it to work than it does to ride. Time to get rid of this junk | |||
| 2026-05-29 | every update is worse than the previous. first came the ultra small unreadable activity trackers (with 60% of the screen empty). and now they forgot to include a button for finishing the activity 🤦 | ||
| every update is worse than the previous. first came the ultra small unreadable activity trackers (with 60% of the screen empty). and now they forgot to include a button for finishing the activity 🤦 | |||
| 2026-05-27 | What have you done with the Power Training interface? It is now so small and compressed and uses 1/4 of the screen real estate it is difficult to see what is on there. Just make all component fill out the available space. | ||
| What have you done with the Power Training interface? It is now so small and compressed and uses 1/4 of the screen real estate it is difficult to see what is on there. Just make all component fill out the available space. | |||
| 2026-05-27 | who had the brilliant idea to make everything smaller on the phone during a workout? the + - buttons to increase or decrease power were hard to hit before, now its a joke. bad design!!! i dont want to see a guy on his bike, i want to be able to quickly decrease power after an interval | ||
| who had the brilliant idea to make everything smaller on the phone during a workout? the + - buttons to increase or decrease power were hard to hit before, now its a joke. bad design!!! i dont want to see a guy on his bike, i want to be able to quickly decrease power after an interval | |||
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