Reviews of SACOMBANK mBanking

By: Sacombank App

List of user reviews and ratings for SACOMBANK mBanking

Total ratings

3.60 (Rating count: 16,133)

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Review summary

Overall, reviews are overwhelmingly negative. Users cite frequent reliability problems (logins, server downtime) and a cumbersome QR/pay flow. Accessibility features often block access, and rooted/jailbreak detection causes false positives. The app is considered outdated and less user-friendly than competitors, with some isolated positive remarks (e.g., "Good" or "Tuyệt vời"), but the consensus points to persistent UX and stability issues.

Pros

Good
Tuyệt vời
Nói chung là ổn áp

Cons

Frequent reliability problems including login failures and server downtime
Accessibility (Android) features causing login issues even when turned off or misbehaving
Rooted/Jailbreak detection triggering login blocks and device compatibility errors
QR code flow and scanner issues with cumbersome steps and occasional failures
Payment failures or deductions after a failed transaction and generally problematic QR/pay flow

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User Reviews

Recent rating average: 1.60

All time rating average: 3.60

Upgrade to see all 62 reviews

74% (46)

Date	Author	Comment
2025-11-22	Ca*****	The worst app ever. It's not reliable at all. I have to go to the bank to have it updated. Horrible, as well as their customer service.
The worst app ever. It's not reliable at all. I have to go to the bank to have it updated. Horrible, as well as their customer service.
2025-10-20	Te*****	absolutely useless
absolutely useless
2025-07-31	Ng*****	khó tạo tài khoản quá
khó tạo tài khoản quá
2025-07-01	Tù*****	App quá tệ, khó thao tác, thường xuyên lỗi không đăng nhập được
App quá tệ, khó thao tác, thường xuyên lỗi không đăng nhập được
2025-04-15	*****	Servers constantly go down. I can't make any transfers for the last 2 days. The Sacombank Pay app doesn't scan QR codes anymore. I'm closing my account.
Servers constantly go down. I can't make any transfers for the last 2 days. The Sacombank Pay app doesn't scan QR codes anymore. I'm closing my account.
2025-03-26	Jo*****	app looks like it's from 2008
app looks like it's from 2008
2025-01-22	Th*****	Dù đã tắt hết Accessibilities nhưng vẫn không thể đăng nhập app.
Dù đã tắt hết Accessibilities nhưng vẫn không thể đăng nhập app.
2025-01-18	al*****	Worst app ever. No shortcut to start qr code reader, it requires many steps. Qr code reader sometimes simply doesn't work at all. Approving a payment is cumbersome, 6 steps. Horrible! New issue: I pay with QR code, payment failed, but the amount is deducted. Avoid sacombank, they steal your money
Worst app ever. No shortcut to start qr code reader, it requires many steps. Qr code reader sometimes simply doesn't work at all. Approving a payment is cumbersome, 6 steps. Horrible! New issue: I pay with QR code, payment failed, but the amount is deducted. Avoid sacombank, they steal your money
2025-01-13	Th*****	Vẫn là vấn đề accessibility, tắt hết rồi vẫn báo làm không vào được
Vẫn là vấn đề accessibility, tắt hết rồi vẫn báo làm không vào được
2024-12-09	Aa*****	Good
Good