Reviews of Springboard

By: Springboard Academy

List of user reviews and ratings for Springboard

Total ratings

4.04 (Rating count: 17,224)

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Review summary

Users praise Springboard for its excellent faculty, comprehensive content, and affordability for competitive exam preparation. However, the app suffers from frequent crashes, login and playback issues, and insufficient video features like download and quality options. Many users report bugs disrupting study sessions and express dissatisfaction with customer support's responsiveness. Despite the quality teaching, the app's technical problems negatively impact the learning experience.

Pros

Excellent faculty and quality teaching staff provide good preparation for IAS and RAS exams.
Affordable coaching option for students who cannot afford high fees.
Helpful for competitive exam preparation with comprehensive content and mock tests.
Good management with instant solutions to student queries.
Content quality is premium with comprehensive study materials.

Cons

Frequent app crashes and bugs disrupting classes and video playback.
Login and authentication issues, including OTP problems and device limitations.
Limited video quality (up to 720p) and no option to download all classes consistently.
Poor app functionality such as buffering, inability to fast-forward videos, and app restarting during tests without save options.
Inadequate customer support and lack of resolution for repeated technical complaints.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.04

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58% (19)

Date	Author	Comment
2025-01-06	An*****	Not only app but also the whole faculty of spring board is too too good 👍🏻 , best institute for prepration for ias & Ras in rajasthan, Ek choti si request hai bas sba faculty or Dear deelip mehcha Jii Se ki - भंडारा व्यवस्था में थोड़ा कुशलता बरती जाये , हर महीने एक सामूहिक लंच भोज आयोजित किया जाए जिससे छात्रों के मन में एक नवीन ऊर्जा का संचार हो सके ! ❤️‍🩹 Yours Truly Hypersoul - Ansh Khan 🤍 🫳🏻 ( D-1 )
Not only app but also the whole faculty of spring board is too too good 👍🏻 , best institute for prepration for ias & Ras in rajasthan, Ek choti si request hai bas sba faculty or Dear deelip mehcha Jii Se ki - भंडारा व्यवस्था में थोड़ा कुशलता बरती जाये , हर महीने एक सामूहिक लंच भोज आयोजित किया जाए जिससे छात्रों के मन में एक नवीन ऊर्जा का संचार हो सके ! ❤️‍🩹 Yours Truly Hypersoul - Ansh Khan 🤍 🫳🏻 ( D-1 )
2025-01-05	Su*****	App me high speed data pr bhi class nhi chalti h.......many times it stops automatically. Worst app ever
App me high speed data pr bhi class nhi chalti h.......many times it stops automatically. Worst app ever
2024-12-30	Ra*****	Test series app features... worst 1. they don't record your result after attempting paper 2. They only give test ranks. 3.analysis only about how much +ve &-ve they give section wise performance,time taking etc 4. This is the result of monopoly. 5. Better Go & buy direct practice paper
Test series app features... worst 1. they don't record your result after attempting paper 2. They only give test ranks. 3.analysis only about how much +ve &-ve they give section wise performance,time taking etc 4. This is the result of monopoly. 5. Better Go & buy direct practice paper
2024-12-27	An*****	App close automatically to and classes are not working properly.
App close automatically to and classes are not working properly.
2024-12-26	Ge*****	The teachers are very good. but there is no option of downloading classes in the recorded batch, it is available only in some classes. If you do not open the app for even a day, you have to login again and enter OTP. So There should be a password facility.
The teachers are very good. but there is no option of downloading classes in the recorded batch, it is available only in some classes. If you do not open the app for even a day, you have to login again and enter OTP. So There should be a password facility.
2024-12-24	Ra*****	Best coaching in Rajasthan for RAS. If you work hard with all your heart and have the support of Spring Board Coaching, then no one can stop you.
Best coaching in Rajasthan for RAS. If you work hard with all your heart and have the support of Spring Board Coaching, then no one can stop you.
2024-12-20	Sa*****	Some downloaded class starts buffering after some time, its so bothersome you have to delete and download it again for it to play
Some downloaded class starts buffering after some time, its so bothersome you have to delete and download it again for it to play
2024-12-19	Ne*****	Nice faculty and best management. Instant solution of queries. Teachers always gives priority to doubts of online students. But a big problem with video quality because they are still providing classes only upto 720p. Please upgrade the video quality and lighting.
Nice faculty and best management. Instant solution of queries. Teachers always gives priority to doubts of online students. But a big problem with video quality because they are still providing classes only upto 720p. Please upgrade the video quality and lighting.
2024-12-18	Su*****	App can't run because a conflicting app is installed. Can you please help me in this problem.
App can't run because a conflicting app is installed. Can you please help me in this problem.
2024-12-16	AA*****	I love this institute and their staff very much.but their is a annoying thing that the teachers do is to ask questions in the class which creates a afraiding situation in the class but I really love this coaching ♥️♥️
I love this institute and their staff very much.but their is a annoying thing that the teachers do is to ask questions in the class which creates a afraiding situation in the class but I really love this coaching ♥️♥️