Reviews of Proximity Mobile

By: Proximity Space, Inc.

List of user reviews and ratings for Proximity Mobile

Total ratings

2.47 (Rating count: 54)

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Review summary

Users widely report the Proximity Mobile Android app as unreliable, facing frequent crashes, login errors, and missing features compared to the iPhone version. Many are frustrated with being locked out due to app malfunctions and poor UI design. However, some users appreciate the convenience of replacing physical keys and key cards, and value the app's ability to facilitate workspace reservations and access digitally.

Pros

Convenient alternative to carrying physical keys or key cards
Allows scheduling and reservations, making space usage easier
Better performance compared to the web client in some aspects
Worked well in some coworking spaces for users
Facilitates coworking space access digitally

Cons

Frequent app crashes and failure to load past splash screen
Frequent 'unknown error' log in issues despite password resets
Lack of Android app features compared to iPhone version, such as filtering and calendar access
App frequently malfunctions causing users to be locked out of offices or key access denied
Poor user interface design with cumbersome navigation methods

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User Reviews

Recent rating average: 2.10

All time rating average: 2.47

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55% (11)

Date	Author	Comment
2023-10-11	Mi*****	Proximity, the app that turns door access into a white-screened symphony of frustration. A true masterpiece in unpredictability—will it load, or grace you with an "unknown error"? The suspense is riveting, especially when it locks you out in the cold. A must-have for those who enjoy the thrill of uncertainty and the occasional digital headache. Bravo, Proximity, for making key access an adventure in annoyance.
Proximity, the app that turns door access into a white-screened symphony of frustration. A true masterpiece in unpredictability—will it load, or grace you with an "unknown error"? The suspense is riveting, especially when it locks you out in the cold. A must-have for those who enjoy the thrill of uncertainty and the occasional digital headache. Bravo, Proximity, for making key access an adventure in annoyance.
2023-09-14	Wi*****	App crashes instantly on load
App crashes instantly on load
2023-07-01	Tr*****	I used this app at a co share work space and it worked very well.
I used this app at a co share work space and it worked very well.
2023-02-12	Cr*****	The shop is much easier than remembering a key card or physical key.
The shop is much easier than remembering a key card or physical key.
2023-01-03	To*****	Hot garbage. Half the time when you open the app it just sits there on the splash screen. No indication of what's going on. Is it failing to reach the server? Is the server down? I have to force close it and reopen it. On Android, you can't filter by category when reserving, yet you can on iPhone. And when reserving something at the end of the list, I have to scroll to the right over and over because they couldn't just use a drop down list! The barest swipe changes the day in the calendar!
Hot garbage. Half the time when you open the app it just sits there on the splash screen. No indication of what's going on. Is it failing to reach the server? Is the server down? I have to force close it and reopen it. On Android, you can't filter by category when reserving, yet you can on iPhone. And when reserving something at the end of the list, I have to scroll to the right over and over because they couldn't just use a drop down list! The barest swipe changes the day in the calendar!
2023-01-03	Ti*****	App wouldn't open past white loading screen. I tried several times and waited. Restarted my phone, same issue. Uninstalled and reinstalled the app. Now when I try to log in, it says "unknown error". I reset my password. Still can't log in due to an unknown error. Yet I can see my proximity acct in a browser. App worked find Friday and Monday, yet today (Tuesday) it's useless.
App wouldn't open past white loading screen. I tried several times and waited. Restarted my phone, same issue. Uninstalled and reinstalled the app. Now when I try to log in, it says "unknown error". I reset my password. Still can't log in due to an unknown error. Yet I can see my proximity acct in a browser. App worked find Friday and Monday, yet today (Tuesday) it's useless.
2022-06-17	Ro*****	Had to download to access a coworking space. So dumb and completely unnecessary. Plan on deleting the second I sign out of the coworking space
Had to download to access a coworking space. So dumb and completely unnecessary. Plan on deleting the second I sign out of the coworking space
2021-12-23	Al*****	Currently locked out of the office because the app completely stopped working and won't load at all. Quit the app, updated, restarted my device - no luck and it's been over 30 minutes of trying while standing outside in the cold... Wish I just had a key
Currently locked out of the office because the app completely stopped working and won't load at all. Quit the app, updated, restarted my device - no luck and it's been over 30 minutes of trying while standing outside in the cold... Wish I just had a key
2021-03-26	Ro*****	It had a lot of kinks for Android phones which sucks for a operator of coworking space. I hope they make it more user friendly for Android phones not just apple.
It had a lot of kinks for Android phones which sucks for a operator of coworking space. I hope they make it more user friendly for Android phones not just apple.
2021-02-24	T.*****	How do I cancel my account? I signed up and my buisness is trying to give me access but cannot because I'm signed up and deleting the app doesn't help...
How do I cancel my account? I signed up and my buisness is trying to give me access but cannot because I'm signed up and deleting the app doesn't help...