Reviews of UTRADE SG

By: UOB Kay Hian Pte Ltd

List of user reviews and ratings for UTRADE SG

Total ratings

2.00 (Rating count: 297)

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Review summary

Users report frequent login problems and OTP timeouts, along with a slow, laggy app that hampers timely trading. The new user interface is widely criticized for being cluttered, hard to navigate, having small fonts, and poor watchlist design requiring excessive scrolling. Important features have been removed or degraded, like limited watchlist columns and inability to manage alerts. Additionally, the app experiences crashes and bugs with inadequate customer support, leading to widespread user frustration.

Pros

Cons

Frequent login issues and OTP timeouts
User interface is unfriendly and difficult to navigate, with small fonts and excessive scrolling
The app is slow and laggy, causing delays in trading functions
Key features are missing or reduced, such as columns in watchlist and inability to delete alerts
App often crashes or hangs, with poor customer support and unresolved bugs

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User Reviews

Recent rating average: 1.40

All time rating average: 2.00

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320% (16)

Date	Author	Comment
2025-01-09	Ch*****	Cannot login after the update. Forever trying to get otp and keep having timeout....
Cannot login after the update. Forever trying to get otp and keep having timeout....
2024-08-21	l *****	From good to worst. very unfriendly. The one time code generator button become a lock icon. The display is awful n not easy to navigate. Better restore back old app.
From good to worst. very unfriendly. The one time code generator button become a lock icon. The display is awful n not easy to navigate. Better restore back old app.