Reviews of SecurEnvoy Authenticator

By: SecurEnvoy Limited App

List of user reviews and ratings for SecurEnvoy Authenticator

Total ratings

3.63 (Rating count: 336)

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Review summary

Users report frequent app crashes and stability issues, particularly after updates, causing difficulties with work access. Push notifications are often delayed or fail, forcing reliance on manual codes. The app is slow to open and load authentication codes, frustrating users accustomed to faster access. Concerns are raised about excessive permissions, including unnecessary camera access. The user interface is criticized for requiring multiple taps to access codes without convenient features like fingerprint authentication, leading to a poor user experience.

Pros

Cons

App frequently crashes on startup, especially after recent updates
Push notifications for authentication are unreliable or slow to appear
App is slow to launch and load authentication codes
Excessive permissions requested, including unexplained need for camera access
User interface is unintuitive, requiring multiple taps to access codes and missing features like fingerprint authentication

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User Reviews

Recent rating average: 1.40

All time rating average: 3.63

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55% (11)

Date	Author	Comment
2024-10-22	Tr*****	The notification popup hasn't worked for weeks and the manual push is far from smooth. It takes several presses on the drop down to even get the push code menu and the push never works first time. It's taking me longer and longer to connect via this app...
The notification popup hasn't worked for weeks and the manual push is far from smooth. It takes several presses on the drop down to even get the push code menu and the push never works first time. It's taking me longer and longer to connect via this app...
2024-05-13	He*****	Very slow, requires too many permissions. Why does it need to run in the background? Don't tell me it's for security, it's for your data harvesting.
Very slow, requires too many permissions. Why does it need to run in the background? Don't tell me it's for security, it's for your data harvesting.
2023-05-26	Gi*****	App crashes at startup if no camera permissions are given. Why does this app need access to the camera to work? It shouldn't be necessary.
App crashes at startup if no camera permissions are given. Why does this app need access to the camera to work? It shouldn't be necessary.
2023-05-12	Ar*****	Since the last update the app keeps crashing on the s23 ultra. My device just puts the app in deep sleep due to this issue. Please fix it
Since the last update the app keeps crashing on the s23 ultra. My device just puts the app in deep sleep due to this issue. Please fix it
2023-05-10	Al*****	There's a bug, it's doesn't even start. Have downloaded and reinstalled it several times, but still not working
There's a bug, it's doesn't even start. Have downloaded and reinstalled it several times, but still not working
2023-05-08	Fa*****	This app keeps crashing, I use this app to log into my work laptop via my home wifi. I cannot access it now.
This app keeps crashing, I use this app to log into my work laptop via my home wifi. I cannot access it now.
2023-05-07	sa*****	Latest version is not working. It closes immediately after tapping on application to open.
Latest version is not working. It closes immediately after tapping on application to open.
2022-08-08	Pa*****	App does not prompt to unlock the code unless you press a very specific point on the screen. It often takes a few tries before the prompt comes up.
App does not prompt to unlock the code unless you press a very specific point on the screen. It often takes a few tries before the prompt comes up.
2022-07-13	An*****	Please implement one touch (fingerprint) showing the pin code! It does take three or more clicks to get to show pin code. This is too much
Please implement one touch (fingerprint) showing the pin code! It does take three or more clicks to get to show pin code. This is too much
2021-11-19	Ge*****	Need it for work, 3 or 4 times it's caused the phone to power off with a low battery from 50% charge. So far this has meant 1 boot loop, and 2 factory resets. I'm not sure they're paying me enough to use this.
Need it for work, 3 or 4 times it's caused the phone to power off with a low battery from 50% charge. So far this has meant 1 boot loop, and 2 factory resets. I'm not sure they're paying me enough to use this.