Reviews of SafeNet MobilePASS

By: Thales DIS France SAS

List of user reviews and ratings for SafeNet MobilePASS

Total ratings

3.71 (Rating count: 4,334)

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Review summary

Users report SafeNet MobilePASS is hard to enroll and manage. While a few say it's easy to use and occasionally receives positive ratings on some devices, the majority describe enrollment as unreliable, PIN input issues, and inconsistent device compatibility across Android devices. Activation flows and token management also hinder usability, leaving users frustrated when enrolling multiple devices.

Pros

Easy to use.
Shows some positive device-specific experiences (e.g., Samsung) in reviews.
Some reviewers rate it as Excellent or Good, indicating potential when it works.

Cons

Enrollment is unreliable: auto-enrollment often fails; manual enrollment requires a URL you can't copy/paste; links fail to redirect; copy-paste is disabled.
PIN entry problems: re-token PIN not accepted; numbers sometimes won't input on some devices; two-second passcode window; keyboard may be missing on open.
Inconsistent device compatibility across Android devices: works on some devices (e.g., Samsung) but fails on Oppo, Sony, and others; some reports it doesn't work on Android at all.
Enrollment flow can lock you out after cancellation during enrollment; activation codes can become invalid.
Token management limitations: cannot rename or remove Created tokens.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.71

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17% (44)

Date	Author	Comment
2026-02-04	Bo*****	Cannot freely rename or remove 'Created tokens' even if they haven't been enrolled. Terrible
Cannot freely rename or remove 'Created tokens' even if they haven't been enrolled. Terrible
2025-11-21	De*****	bad
bad
2025-11-03	12*****	While I enrolling it is not taking re-token PIN. nothing is getting enter in re-enter token PIN. vey bad experience. not happy
While I enrolling it is not taking re-token PIN. nothing is getting enter in re-enter token PIN. vey bad experience. not happy