Reviews of Comviq

By: Comviq App

List of user reviews and ratings for Comviq

Total ratings

2.90 (Rating count: 11,466)

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Review summary

The Comviq Android app shows strong usability praise from a minority of users, but is dominated by widespread reliability problems. Key issues include lack of English language support, frequent login/authentication failures (BankID), recurring payment/billing problems (including double charges and Swish-related issues), and negative experiences with customer service. Update-induced regressions (widget issues and broken functionality) further erode trust. Overall sentiment skews negative despite occasional positive feedback about usability.

Pros

Easy to use, fast and reliable user interface.
Some users describe the app as outstanding or very good.
Some reviewers praise the app's usability.

Cons

No English language option / lack of language support (Swedish-only).
Frequent login/authentication problems (BankID issues and login failures).
Payment and billing problems (double charges, failed payments, issues with Swish, and rejected payments).
Perceived poor customer service and support.
Update-related issues (widgets breaking, scaling problems, and overall usability regressions after updates).

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User Reviews

Recent rating average: 1.80

All time rating average: 2.90

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74% (70)

Date	Author	Comment
2026-08-19	Le*****	återkommande problem efter uppdatering - kan ej logga in .inte en chans . vad i helv?!?! måste det vara så inihelv=-+ svårt med comviq ? edit den 17 juni ånyo uppdatering ??! inte ens chans att jag skulle vilja ha ännu ett helvete med en ?app som lär funka dåligt , se ovanstående om det edit {25 juni} - uppdaterad OCH FORTFARANDE INLOGGAD ! gudarna har hört av sig till slut ...edit(aug 2026); praise the lord for the app works like god again..!
återkommande problem efter uppdatering - kan ej logga in .inte en chans . vad i helv?!?! måste det vara så inihelv=-+ svårt med comviq ? edit den 17 juni ånyo uppdatering ??! inte ens chans att jag skulle vilja ha ännu ett helvete med en ?app som lär funka dåligt , se ovanstående om det edit {25 juni} - uppdaterad OCH FORTFARANDE INLOGGAD ! gudarna har hört av sig till slut ...edit(aug 2026); praise the lord for the app works like god again..!
2026-07-27	Ku*****	app wont let me see my profile
app wont let me see my profile
2026-07-25	Pe*****	I came to the point to verify the code that had been texted to me. When I pushed the button to verify, nothing happened.
I came to the point to verify the code that had been texted to me. When I pushed the button to verify, nothing happened.
2026-07-18	St*****	Knappen "Validera kod" fungerar inte när man vill lägga till ett kontantkort på sitt konto. Knappen gör ingenting. Så helt värdelöst om man inte har BankID.
Knappen "Validera kod" fungerar inte när man vill lägga till ett kontantkort på sitt konto. Knappen gör ingenting. Så helt värdelöst om man inte har BankID.
2026-07-06	Au*****	Konstant hackande att man ska spara sin kortinfo hos er i varje betalsteg.
Konstant hackande att man ska spara sin kortinfo hos er i varje betalsteg.
2026-05-04	Mo*****	Sämsta företaget och usel service
Sämsta företaget och usel service
2026-05-02	Sö*****	I have the latest app version but I can't see any daily or monthly data usage. I obviously use data and I'm being asked to refill my allowance. Something is not right, and the help bot isn't helping...
I have the latest app version but I can't see any daily or monthly data usage. I obviously use data and I'm being asked to refill my allowance. Something is not right, and the help bot isn't helping...
2026-04-27	wa*****	they get the money, and don't activate the call
they get the money, and don't activate the call
2026-04-13	Sa*****	poor application i am ever seen
poor application i am ever seen
2026-04-06	So*****	Thank you Comviq for the great service through the years. The best telecommunications company I ever dealt with.
Thank you Comviq for the great service through the years. The best telecommunications company I ever dealt with.