Atlas

Atlas is an internal administration tool and an AI-powered customer service assistant specifically developed for driving schools.

This application is used by staff and agents to handle incoming customer cases, respond to live chats, and administer system settings. This specific release is configured against the Atlas Base instance for closed testing, quality assurance, and internal functionality verification.

Main features of the platform:
• Centralized case management and agent inbox.
• AI-assisted real-time communication and smart response suggestions.
• Tools for threading, searchability, and categorization of customer dialogues.
• Secure and encrypted data transfer over HTTPS.

Please note: The app is not available to the public. A pre-configured staff account and associated login details issued by the system administrator are required to use the application.