Reviews of Ruby Rewards

By: Ruby Tuesday

List of user reviews and ratings for Ruby Rewards

Total ratings

4.74 (Rating count: 5,990)

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Review summary

Users praise Ruby Rewards for tasty food, friendly service, and a welcoming atmosphere. The app’s rewards and coupons are popular, and many users sign up and use it weekly. However, several reviews highlight inconsistencies: some dishes arrive cold or poorly prepared, and loyalty points/rewards don’t always post. Overall, the app is valued for experience and service, but needs more reliability in food quality and rewards tracking.

Pros

High-quality, delicious food
Friendly, attentive staff and great service (including bartenders)
Rewards, coupons, and easy sign-up via the app
Positive, welcoming atmosphere and consistent overall dining experience

Cons

Inconsistent food quality and temperatures (some dishes arrive cold)
Loyalty rewards/points not consistently posted or credited

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User Reviews

Recent rating average: 4.00

All time rating average: 4.74

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1% (13)

Date	Author	Comment
2026-06-11	Te*****	actually checking if im still a rewards member.
actually checking if im still a rewards member.
2026-06-10	Mi*****	I just want to look at the menu first, NOT start an order! 😡
I just want to look at the menu first, NOT start an order! 😡
2026-06-10	Ma*****	I enjoy this place but why do I have my points rewards taken away without me using them
I enjoy this place but why do I have my points rewards taken away without me using them