Reviews of My Subaru

By: Subaru Motor LLC App

List of user reviews and ratings for My Subaru

Total ratings

1.82 (Rating count: 540)

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Review summary

The My Subaru app is praised for ease of use by some users familiar with Russian; however, the dominant complaint is the lack of English or other language options, making it inaccessible for non-Russian speakers globally. Multiple users have highlighted the absence of language selection and doubts about app authenticity. These issues have persisted for years without resolution, leading to widespread frustration and deeming the app effectively useless beyond Russian-speaking regions.

Pros

The app is easy to use and functional for users who understand the language.
Users appreciate the connection to the Subaru brand through the app.

Cons

The app is only available in Russian with no option for English or other widely spoken languages.
Many users outside Russian-speaking regions find the app useless due to language barriers.
There is no language selection feature, limiting accessibility for a global audience.
Some users suspect the app might not be authentic or official due to its limited language support and region restrictions.
Users have reported a lack of updates or improvements in language support over multiple years.

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User Reviews

Recent rating average: 1.70

All time rating average: 1.82

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80% (16)

Date	Author	Comment
2024-11-09	Ja*****	So far so good. The app is very easy-to-use.
So far so good. The app is very easy-to-use.
2024-01-07	Gi*****	Thanks for the app, but it is for Russian and Belorusian regions only, there is no option for other countries. Please assist to register my Subaru in Georgia
Thanks for the app, but it is for Russian and Belorusian regions only, there is no option for other countries. Please assist to register my Subaru in Georgia
2024-01-06	Jo*****	Downloaded, only available in Russian, what's the point, bit slow on the uptake
Downloaded, only available in Russian, what's the point, bit slow on the uptake
2023-11-02	Da*****	The app seems not to be available in English :(
The app seems not to be available in English :(
2023-08-11	Le*****	Have tried installing this app several times and always comes up in Russian.
Have tried installing this app several times and always comes up in Russian.
2023-08-10	Je*****	Not in English. It should be very nice if app is translated to some well known World languages. Like English, Spanish, Mandarin.
Not in English. It should be very nice if app is translated to some well known World languages. Like English, Spanish, Mandarin.
2023-08-02	Mi*****	Useless app the same complaints on reviews from 2021 to 2023 so subaru obviously does not care, there is no option for English there were 2 options only. English was not one
Useless app the same complaints on reviews from 2021 to 2023 so subaru obviously does not care, there is no option for English there were 2 options only. English was not one
2023-07-01	Ka*****	Would be nice if English was available instead of just Russian
Would be nice if English was available instead of just Russian
2023-06-20	So*****	Russian language and no option for English
Russian language and no option for English
2023-05-17	Vi*****	Not in English. Unknown language. This is no help after the trouble I've had getting started.
Not in English. Unknown language. This is no help after the trouble I've had getting started.