Наш Санкт-Петербург

Name: Наш Санкт-Петербург
Rating: 4.347826 (4497 reviews)
Author: СПБ ГУП "СПБ ИАЦ"

By: СПБ ГУП "СПБ ИАЦ" App

Tell us about the problem, and the responsible persons will deal with it.

Overview

Google Play Store

Downloads

208,797 ▲ 304

Data as of 2026-09-01

Rating:

4.35 ▲ 0.03

(4,497)

Version:

4.4.0

Last updated: 2026-05-25

Ranking

#155,589 ▼ 421

Overall

Features & Capabilities

Наш Санкт-Петербург — официальное приложение города для жителей, позволяющее быстро и удобно сообщать о городских проблемах. Просто опишите проблему, выберите категорию, приложите фото и укажите её местоположение. Ответственные службы получат ваше сообщение и смогут оперативно отреагировать. Отслеживайте статус вашего обращения прямо из приложения, будьте активным участником улучшения города!

User Growth & Download Statistics

App Community

By:

Downloads:

Rating:

Version:

4.4.0 Last updated: 2026-05-25

Version code:

4000179

Creation date:

2016-01-24

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk

Size:

38.68MB

Email:

go*****@spb112.ru

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-01

Compare stats and ranking:

Ranking

# 155,589 ▼ 421

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

СПБ ГУП "СПБ ИАЦ"

Google Play Store

https://play.google.com/store/apps/details?id=ru.spb.iac.ourspb

Email:

go*****@spb112.ru

Website:

http://gorod.gov.spb.ru/

User Reviews

Users appreciate the app as a good initiative to help maintain city order but face major issues with submitting complaints due to bugs like map point selection and phone confirmation failures. The interface is complicated, buggy, and unintuitive, leading to frustration. Moderators are often slow to respond or dismiss complaints without proper justification, causing disappointment. Privacy concerns arise due to excessive permissions requested. Overall, while the app has potential, multiple functional and trust issues hinder its effectiveness.

Pros

The app represents a good initiative to maintain order in the city.
Some users acknowledge that the app works and their complaints are eventually processed.
The app provides a platform for submitting complaints and suggestions about the city.

Cons

Difficulties in submitting complaints due to bugs such as inability to place points on the map or confirm phone number.
Slow or no response from moderators; complaints often rejected without proper justification.
The interface is not intuitive, complicated, and buggy, causing frustration.
Excessive or unnecessary permissions requested by the app, raising privacy concerns.
Issues with registration and authorization, including receiving email confirmations and logins.

Recent reviews

- некомпетентные, юридически не подкованные модераторы, из-за чего невозможно опубликовать жалобы по существующим категориям и опротестовать решения, не имеющие обоснованных подтверждений - фикция работы в половине случаев от администрации города - неясно, кто определяет, будет ли заявка открытой или закрытой. Почему-то животрепещущие проблемы рассматриваются в приватном формате, а заявка типа покраски травы выставляются на всеобщее обозрение Это приложение - окончательная дискредитация власти