Reviews of Mega Image

By: Delhaize App

List of user reviews and ratings for Mega Image

Total ratings

4.47 (Rating count: 11,180)

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Review summary

Users find the Mega Image app visually improved but plagued by frequent crashes and unreliable payment processing. Delivery service is criticized for delays, unavailable slots, and missing items. Many report account linking and purchase completion problems. Bugs include address selection issues and inaccurate stock display. Customer support is viewed as unhelpful. Overall, the app is functional but unreliable, causing frustration during ordering and checkout processes.

Pros

The app offers a useful online shopping experience with a selection of products.
The recent update improved the design and visual appeal of the app.
Offers features like connect cards and special discounts.
Allows creation of shopping lists and product search.
Provides delivery or pickup services.

Cons

Frequent and consistent crashes, especially during payment process.
Payment system is unreliable and often fails with multiple card types.
Delivery service is poor with delays, limited available slots, and missing products.
App has bugs such as inaccurate product availability, address location errors, and issues with account merging or linking cards.
Poor customer support and communication, with little help resolving app issues.

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User Reviews

Recent rating average: 1.30

All time rating average: 4.47

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67% (16)

Date	Author	Comment
2024-12-22	St*****	Crash almost every time using it, especially when wanna pay an order - CANNOT use it!
Crash almost every time using it, especially when wanna pay an order - CANNOT use it!
2024-12-15	Co*****	You need to allow users to merge their account with email with their account with phone number. Also, allow bank cards which meal tickets. thanks!
You need to allow users to merge their account with email with their account with phone number. Also, allow bank cards which meal tickets. thanks!
2024-11-28	Ga*****	Doesn't work anymore, just getting this error: "Unable to process request. Sorry, something went wrong and server was not able to process the request. Please try again later." Clearing cache and reinstalling didn't help.
Doesn't work anymore, just getting this error: "Unable to process request. Sorry, something went wrong and server was not able to process the request. Please try again later." Clearing cache and reinstalling didn't help.
2024-11-28	Ka*****	This app used to work like a charm. It got a big update not long ago and now it constantly crashes or takes ages to load. The design is prettier now but works awfully.
This app used to work like a charm. It got a big update not long ago and now it constantly crashes or takes ages to load. The design is prettier now but works awfully.
2024-11-17	Lu*****	Very poor app, I can't pay, I have to switch to laptop to pay for the orders. I will change my online supermarket
Very poor app, I can't pay, I have to switch to laptop to pay for the orders. I will change my online supermarket
2024-11-10	An*****	The application was perfect, after the update it is horrible, it doesn't work well, it takes a long time to load, it wastes a lot of time.
The application was perfect, after the update it is horrible, it doesn't work well, it takes a long time to load, it wastes a lot of time.
2024-11-04	An*****	Bad marketing techniques that are bothersome
Bad marketing techniques that are bothersome
2024-09-22	Gr*****	Doesn't open. Loading screen and that's it
Doesn't open. Loading screen and that's it
2024-06-27	Ra*****	This is not usable , got multiple errors linking discount card and was not able to complete payment after selecting products. Very dissapointing.
This is not usable , got multiple errors linking discount card and was not able to complete payment after selecting products. Very dissapointing.
2024-06-21	An*****	Almost every time my order is not complete. Some products are missing, sometimes I get products I did not order. The person in charge getting my order ready calls me saying they don't have a product then. in 15 min if I go shopping in person, the same product is on the shelf.
Almost every time my order is not complete. Some products are missing, sometimes I get products I did not order. The person in charge getting my order ready calls me saying they don't have a product then. in 15 min if I go shopping in person, the same product is on the shelf.