Features & Capabilities

Nar'aakom is the official app by the Primary Health Care Corporation (PHCC) in Qatar, providing easy access to a variety of digital health services right from your smartphone. Users can view health card details, check assigned health centers and family physicians, and track upcoming appointments for themselves and their dependents.

The app simplifies essential health service requests such as applying for a health card, changing health centers or family physicians, requesting appointments, adding dependent accounts, and renewing health cards through Hukoomi’s website. Supporting both English and Arabic languages, Nar'aakom ensures accessibility and convenience for all users across Qatar’s PHCC health centers.

User Growth & Download Statistics

App
By:
Primary Health Care Corporation
Downloads:
428,044 1.58K
Rating:
3.41
(861)
1 ratings
Version:
2.4.5 Last updated: 2026-06-02
Version code:
223
Creation date:
2020-12-18
Publisher country:
QA QA
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_CALENDAR High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_CALENDAR High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.READ_INTERNAL_STORAGE Moderate risk
  • android.permission.USE_FULL_SCREEN_INTENT Moderate risk
  • See more
Size:
44.21MB
Email:
it*****@phcc.gov.qa
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Primary Health Care Corporation
Google Play Store
https://play.google.com/store/apps/details?id=qa.phcc.mobile
Email:
it*****@phcc.gov.qa
Website:
https://www.phcc.gov.qa

User Reviews

Users find Nar'aakom app useful for document submission and government services but face critical issues like login failures, application submission errors particularly for health cards, and problems adding dependents. Customer support and appointment scheduling are also cited as weak points. Some users note improvements after updates, but overall, the app suffers from functionality and reliability problems that hinder its effectiveness and user satisfaction.
Pros
  • App is useful for submitting documents and applying for health-related services.
  • Some users reported improved functionality after app updates.
  • Login through the national system works well for some users.
  • Application process for government documents like QID is perceived as easier through the app than health card applications.
Cons
  • App frequently experiences login and network-related errors preventing access.
  • Health card application process is often stuck or unable to submit after document uploads.
  • Adding dependents or beneficiaries repeatedly results in errors, including 'internal server error' and no output after submission.
  • Customer support is slow or unresponsive; users struggle to get help or guidance.
  • Appointment booking feature is unreliable with unavailability of slots and poor communication from agents.
Recent reviews
I have submitted the documents in this app, but after final submission when I scroll down to click done button, scroll down not happened and unfortunately not able to submit documents online
by Mo*****, 2025-02-03

Not able to apply for health card. It's stuck at step 2. Unable to fetch catchment area even after updating my address in Metrash2. Very slow customer support as well. No one has gotten back to me regarding the issue after submitting so many requests.
by Ma*****, 2024-12-17
View all user reviews ›

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