Reviews of Dux-Soup for LinkedIn Automation
List of user reviews and ratings for Dux-Soup for LinkedIn Automation
Total ratings
4.35
(Rating count:
435)Review summary
Pros
- Exceptional customer support
- Improves efficiency and helps find new clients
- Easy to use and intuitive dashboard
- Well-integrated with LinkedIn and CRM systems
- Continuous updates and improvements in functionality
Cons
- Recent critical bugs making the tool unusable with Sales Navigator
- Slow or unhelpful customer support responses
- Inconsistent performance and lagging issues
- Tool feels outdated and needs a refresh
- Complaints about manual aspects and lack of automation in the Pro version
Most mentioned
- Customer support is top-rated and responsive
- Critical bugs affecting Sales Navigator usage
- Impressive efficiency and functionality
- Issues with lagging and bugs
- Need for better updates and tool improvement
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.80
All time rating average:
4.35
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-02-12 |  | | en | Beware! Since mid Jan 2025 the tool became useless (at least in case you use Sales Navigator). The plugin cannot recognize responses from your contacts or if an invitation was accepted, so all of your ongoing campaigns are crashed! Dux support admitted the problem and they said it was due to an update on linkedIn side. They have been promising the fix, however until now(Feb 12) it has not been published. Last week they promised it within a week and today the've told me no ETA is known. Also the reply from support was quite rude in the words like: We don't know the ETA for the fix and if you want to cancel let us know. Amazingly, they have been publishing updates with other fixes (like CRM), however don't you think you should put all of your development force to fix a critical bug which renders the tool useless rather than do anything else? |
| 2024-12-13 |  | | en | The program is awesome! The cost well worth it and the support from Lavinia R. was exceptional! This best I have received from any business to date! If you are a small business this is a safe spend. I highly recommend this. If you are lucky enough to get Lavinia R. awesome awesome! 5 Stars!! |
| 2024-11-19 |  | | en | Thanks for the great and comprehensive support |
| 2024-11-18 |  | | en | I love this service! I am a solopreneur and I am really after efficiency. This service has helped me reach more people and find new clients! I was also in touch with customer service from time to time and I just had a great interaction which is why I decided to give them 5 stars. Tnx Lavinia and Demi from customer support, great job |
| 2024-11-08 |  | | en | weird bug going on. After each page of added connection it will press back and you will be back onto main page of linkedin and have to start from 1st page of searched connection. using chrome win 11. |
| 2024-10-29 |  | | nl | super service, snel en behulpzaam! |
| 2024-10-25 |  | | en | Not worth it. I've spent $60 on it, Now it's there are always lagging issues, not consistent. The worst thing is the support team, they are not there to help when you need it most. |
| 2024-08-27 |  | | es | Llevo trabajando con ellos desde que empezaron en 2015 con las primeras versiones y he seguido su progresión que es una de las mejores en su categoría. Y un servicio de atención a cliente impecable. Soy partner de Pipedrive e integro diferente soluciones muy parecidas en importación de datos y es una de las más robustas en Automatización. |
| 2024-08-19 |  | | nl | Zeer vlotte en fijne service |
| 2024-07-29 |  | | en | I've used the PRO version of Dux Soup for 5 or 6 years and it regularly helps me find new prospects to engage with, but I'm really writing this review to acknowledge the help of the customer support service team. They always respond promptly and seek to help wherever they can, I really can't fault their support. 1st Class, thanks team. |
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