Portal Mobile

Portal Mobile is the mobile inbox for teams using Covena Portal. Stay on top of customer conversations across WhatsApp, Instagram, email, chatbot and Zendesk from one place.

Use Portal Mobile to:
- review assigned, unassigned, escalated and AI-handled queues
- open message history and customer context from anywhere
- reply from your phone when conversations need a human touch
- attach images and documents to outgoing replies
- review AI suggestions before sending
- securely link your device to Covena Portal with a QR code or secure link

Portal Mobile is built for existing Covena customers and requires access to a Covena Portal workspace.