Salesforce Status Helper

Salesforce Status Helper will help keep you logged into Omni-Channel for when those unexpected disconnects occur without warning.

What is Salesforce Status Helper?

Salesforce Status Helper is a Chrome extension that ensures you stay logged into Omni-Channel by providing automated status changes and reconnecting in case of disconnection.

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Extension stats

By: Drew Rutherford

View on Chrome Web Store

Users: 77 ▼ -5

Rating: 5.00 (2)

Version: 4.6.4 (Last updated: 2024-10-02)

Creation date: 2022-05-13

Risk impact: Low risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

notifications
scripting
storage

Host permissions:

*://*.salesforce.com/*
*://*.force.com/*

Size: 50.13K

Email: ar*****@zscaler.com

Ranking

# 74473 ▼ 481

Other rankings

#8829 in Developer Tools ▼ 62

#29 in status keyword 6 ▲ 1

#81 in salesforce keyword 37 ▲ 3

#163 in channel keyword 31 ▼ 1

#184 in console keyword 10

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Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This extension is useful for when Omni-Channel disconnects you unexpectedly and without warning.

Features:

Automated queue where it will change your status from Available -> Backlog -> Offline based on your time input.
If you choose to manually set your status, click your preferred Omni-Channel status. The chosen status will remain active until disabled.
Every 15 seconds the extension will check that you're still logged in with the selected status or if using the automated queue based on your input time. If not, it will automatically sign you back in.
Every 60 seconds the extension will check that Omni Supervisor is in a healthy state.

NOTES:

If the extension detects that you're 'On a Web Case' it will NOT change your status. You will have to manually change out of it first.
This will ONLY work in .salesforce.com or .force.com domains. If you try to set your status in another tab without these domains nothing will happen.
If you don't have Omni Supervisor open in a Salesforce tab then an error will display in the console. More importantly you can enter into an error state that the extension can't detect.