eUsterka PW

The system enables quick reporting of faults, repair management, and task delegation to technical staff responsible for maintaining Warsaw University of Technology's infrastructure. The solution streamlines communication between building users and technical services and supports the efficient management of technical maintenance at the university's facilities.

System Features

Quick Reporting
Users can report faults in a few simple steps – by selecting an item from a list or scanning a QR code located on a device or in a given room.

Infrastructure Management
The system enables the recording of infrastructure components, assigning reports to specific locations, and monitoring the progress of maintenance work.

Mobility
Reporting and task management can be performed both in the mobile app and via a web browser – from anywhere.

Task Delegation
Administrators and technical staff can assign tasks, monitor their completion, and manage reports in a single system.

Data Security
The system utilizes modern cloud infrastructure and security standards to ensure data protection and operational stability.

Transparent Administration Panel
The intuitive panel enables the management of reports, infrastructure, and the technical team in an organized and transparent manner.

Applications

The system supports the daily technical maintenance of the university's infrastructure, including:

reporting faults by employees and building users,

handling reports by technical services,

planning and implementing technical inspections,

documenting completed maintenance work,

monitoring the condition of the infrastructure and analyzing reports.

By centralizing reports and streamlining the flow of information, the system streamlines the infrastructure maintenance process and supports the efficient organization of technical teams.