m-awaria

m-awaria is an app for reporting faults, breakdowns, and technical issues in properties serviced by m-lokum.

The app makes it easy to submit a report from your phone, add photos or attachments, and track the progress of the report. This allows residents and property users to quickly provide the most important information needed to verify the problem.

What can you do in the app?

- Report a fault or defect in your property,
- Provide the location, type of problem, and description of the issue,
- Add photos or other attachments,
- Save your contact details for future reports,
- Check the status of your report,
- Receive messages regarding the issue,
- Reply when additional information is needed,
- Receive notifications about changes to your report.

The app helps streamline communication between the reporter and property management. All information regarding the report is available in one place, and the report history makes it easier to see what has already been reported.

Who is m-awaria for?

The app is intended for residents, owners, tenants, and other users of properties serviced by m-lokum. Authorized administrators can also use the app to handle reports.

Examples of issues you can report:

- electrical problems,
- heating failures,
- plumbing problems,
- flooding and leaks,
- elevator malfunctions,
- damage to doors or common areas,
- housekeeping issues,
- other technical issues requiring verification.

Important Information

m-awaria does not replace emergency numbers or emergency services. In the event of an immediate threat to life, health, or property, please contact the appropriate emergency services.

Data transmitted through the app is used to receive and process reports, communicate about the matter, and send notifications. Detailed information can be found in the m-lokum privacy policy.