Reviews of OFA Partner

By: FIINFRA

List of user reviews and ratings for OFA Partner

Total ratings

3.67 (Rating count: 1,080)

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Review summary

Users appreciate the app's strong backend integration, ease of use in earlier versions, and supportive RM team. However, major issues include slow performance, frequent data inaccuracies, poor customer support, and problematic recent updates that hurt usability and reliability. Login and device registration problems also hinder some users. Overall, while the app has useful features, recent technical and service shortcomings cause dissatisfaction among many users.

Pros

User-friendly interface in earlier versions was praised.
Strong backend connectivity with CAMS, KARVY, BSE, and NSE platforms.
Effective and supportive Relationship Manager (RM) team.
Ability to track client mutual fund investments and initiate transactions easily.
Application provides quick report generation and good presentation of information.

Cons

Application performance is slow and often lagging, especially after recent updates.
Frequent data inaccuracies and synchronization issues lead to client dissatisfaction.
Customer support and after-sales service are reported as poor and unresponsive.
Login and device activation errors limit app usability for some users.
Recent UI updates and app features changes are unpopular and considered less user-friendly.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.67

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46% (11)

Date	Author	Comment
2025-01-17	Su*****	App is too slow even every week it's require update but no improvement sometime info also wrong so client get dissatisfied. Not happy but customer care exe has been supportive thatswhy using
App is too slow even every week it's require update but no improvement sometime info also wrong so client get dissatisfied. Not happy but customer care exe has been supportive thatswhy using
2025-01-02	Go*****	The app doesn't close after a few minutes of inactivity. Even after one hour the page viewed last appears and I have to force close the app to login again. Pls ensure the app closes after a few minutes of inactivity
The app doesn't close after a few minutes of inactivity. Even after one hour the page viewed last appears and I have to force close the app to login again. Pls ensure the app closes after a few minutes of inactivity
2024-10-04	pr*****	Application is very good. But if we need any service their services recently are very very poor. :-(
Application is very good. But if we need any service their services recently are very very poor. :-(
2024-10-04	Ka*****	Recently App become very slow in updating data like valuation, AUM, new SIP not updating time to time..
Recently App become very slow in updating data like valuation, AUM, new SIP not updating time to time..
2024-09-24	PS*****	New App version UI is attractive but some data is missing like a Scheme AUM not showing NAV table is wrong and also please update Current NAV trend % should be show. Templeton India Value fund scheme Portfolio is never show last 5 years. ARN-5706
New App version UI is attractive but some data is missing like a Scheme AUM not showing NAV table is wrong and also please update Current NAV trend % should be show. Templeton India Value fund scheme Portfolio is never show last 5 years. ARN-5706
2024-09-22	Ka*****	App not working....it's not installed even in one device then also giving error for maximum devices...
App not working....it's not installed even in one device then also giving error for maximum devices...
2024-09-22	Ad*****	I am unable to login to the mobile app. The message says" this device can't be activated as maximum number of devices allowed are already registered." I have only one device and that too I am unable to use on. This error came afterbi updated the app after uninstalling the earlier one.
I am unable to login to the mobile app. The message says" this device can't be activated as maximum number of devices allowed are already registered." I have only one device and that too I am unable to use on. This error came afterbi updated the app after uninstalling the earlier one.
2024-09-22	Ni*****	The updated version of the app is pathetic. UI is too bad, i renewed it one week back and if i knew about this i wouldn't have renewed at all. I have paid for the old version of app, and i need the old app itself or else refund the money. There are many options in the market.
The updated version of the app is pathetic. UI is too bad, i renewed it one week back and if i knew about this i wouldn't have renewed at all. I have paid for the old version of app, and i need the old app itself or else refund the money. There are many options in the market.
2024-09-22	Pa*****	Sip total not available Old version is good New version is not user friendly
Sip total not available Old version is good New version is not user friendly
2024-09-21	Ra*****	Not working saying that u have maximum number of devices connect.I uninstalled app from all my devices connect early but no positive results. No support available to resolve my problem,but they will seriously active at the time when needed renewal contribution
Not working saying that u have maximum number of devices connect.I uninstalled app from all my devices connect early but no positive results. No support available to resolve my problem,but they will seriously active at the time when needed renewal contribution