Reviews of MasterRemit

By: MasterRemit.com

List of user reviews and ratings for MasterRemit

Total ratings

3.00 (Rating count: 297)

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Review summary

MasterRemit offers fast, low-cost, and easy-to-use money transfer services with a generally reliable and convenient platform praised by many users for quick delivery and helpful customer support. However, multiple users report serious issues including delayed transactions, unresponsive customer service, and occasional app malfunctions, causing distrust and inconvenience. The app is recommended by many for its efficiency and affordability, but potential users should be cautious of delays and communication problems noted in several reviews.

Pros

Fast and efficient money transfers with generally quick processing times
Low fees and competitive exchange rates compared to other money transfer services
User-friendly, easy to use app interface
Reliable and convenient service for sending money abroad
Good customer service experience reported by some users, with responsiveness to issues

Cons

Significant delays in transactions reported by multiple users, sometimes extending over several days
Poor or unresponsive customer support in some cases, including difficulty reaching them by phone
Occasional app functionality issues or downtime
Lack of timely communication regarding changes in terms, conditions, and exchange rates
Discrepancies or problems with funds not reaching recipients leading to business disruptions

User Reviews

Recent rating average: 3.40

All time rating average: 3.00

5 star

250% (5)

Date	Author	Comment
2025-01-26	Ma*****	easy setups, quick processing and hassle-free
easy setups, quick processing and hassle-free
2025-01-13	MK*****	I have been using Master Remit since 2021 with no issues, but my recent experience has been extremely disappointing. My transaction has been delayed for over 5 days, and the recipient has not received the money. Instead of resolving the issue, they asked me to resend documents I already provided. This unnecessary delay is unacceptable and has caused significant inconvenience. The lack of urgency and poor customer service have led me to lose trust in this service. I do not recommend it anymore
I have been using Master Remit since 2021 with no issues, but my recent experience has been extremely disappointing. My transaction has been delayed for over 5 days, and the recipient has not received the money. Instead of resolving the issue, they asked me to resend documents I already provided. This unnecessary delay is unacceptable and has caused significant inconvenience. The lack of urgency and poor customer service have led me to lose trust in this service. I do not recommend it anymore