PTA CMS

Name: PTA CMS
Rating: 2.8356164 (5062 reviews)
Author: Pakistan Telecommunication Authority - PTA

By: Pakistan Telecommunication Authority - PTA

PTA-Complaint Management System

Features & Capabilities

PTA CMS is a dedicated mobile application designed by the Pakistan Telecommunication Authority to streamline telecom related complaints. Users can register complaints related to various telecom services, including mobile registration issues, stolen handset or IMEI problems, and internet content complaints. The app allows users to track the status of their complaints in real-time, provide feedback, and review their complaint history. Additionally, it offers valuable consumer awareness to keep users informed about important telecom issues.

This user-friendly complaint management system enhances communication between telecom consumers and service providers, ensuring timely resolution and increased transparency. PTA CMS serves as an effective platform for addressing grievances and promoting consumer rights within the telecom sector.

User Growth & Download Statistics

App Communication

By:

Pakistan Telecommunication Authority - PTA

Downloads:

3,337,705 8.01K

Rating:

2.84

(5,062) 4 new ratings

Version:

1.1.7 Last updated: 2025-07-16

Version code:

Creation date:

2021-11-01

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

36.58MB

Email:

pt*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 31,660 ▲ 43

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Pakistan Telecommunication Authority - PTA

Google Play Store

https://play.google.com/store/apps/details?id=pk.gov.pta.cms

Email:

pt*****@gmail.com

Website:

https://www.pta.gov.pk

User Reviews

User reviews show a mix of sentiment: many find PTA CMS useful and generally good, with supportive feedback on customer service. However, the app suffers from frequent reliability issues—not opening, crashing, and white screens—along with login failures and occasional maintenance/region restrictions that hinder access.

Pros

App is generally described as good and very useful by multiple reviewers.
Users frequently compliment the app as nice/very nice.
Customer support is praised as excellent and helpful.

Cons

App often fails to open or crashes, with white screen issues (including post-login white screen).
Login problems are common, including inability to sign in or post-login issues.
Service downtime or availability restrictions (e.g., maintenance or not accessible in certain regions such as Saudi Arabia).