Features & Capabilities

PTA CMS is a dedicated mobile application designed by the Pakistan Telecommunication Authority to streamline telecom related complaints. Users can register complaints related to various telecom services, including mobile registration issues, stolen handset or IMEI problems, and internet content complaints. The app allows users to track the status of their complaints in real-time, provide feedback, and review their complaint history. Additionally, it offers valuable consumer awareness to keep users informed about important telecom issues.

This user-friendly complaint management system enhances communication between telecom consumers and service providers, ensuring timely resolution and increased transparency. PTA CMS serves as an effective platform for addressing grievances and promoting consumer rights within the telecom sector.

User Growth & Download Statistics

By:
Pakistan Telecommunication Authority - PTA
Downloads:
3,337,705 8.01K
Rating:
2.84
(5,062)
4 new ratings
Version:
1.1.7 Last updated: 2025-07-16
Version code:
45
Creation date:
2021-11-01
Publisher country:
PK PK
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
Size:
36.58MB
Email:
pt*****@gmail.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Pakistan Telecommunication Authority - PTA
Google Play Store
https://play.google.com/store/apps/details?id=pk.gov.pta.cms
Email:
pt*****@gmail.com
Website:
https://www.pta.gov.pk

User Reviews

User reviews show a mix of sentiment: many find PTA CMS useful and generally good, with supportive feedback on customer service. However, the app suffers from frequent reliability issues—not opening, crashing, and white screens—along with login failures and occasional maintenance/region restrictions that hinder access.
Pros
  • App is generally described as good and very useful by multiple reviewers.
  • Users frequently compliment the app as nice/very nice.
  • Customer support is praised as excellent and helpful.
Cons
  • App often fails to open or crashes, with white screen issues (including post-login white screen).
  • Login problems are common, including inability to sign in or post-login issues.
  • Service downtime or availability restrictions (e.g., maintenance or not accessible in certain regions such as Saudi Arabia).
Recent reviews
App is not working. Only white screen after loading. Developers really need to focus on the app.
by Oy*****, 2026-05-29

Your app is not working shows blank white page only please fix it as soon as possible
by Ma*****, 2026-05-27

blank screen issue is still i am facing, please solve this
by AH*****, 2026-05-26
View all user reviews ›

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