Reviews of Blockchain Wallet: Buy BTC

By: Blockchain.com

List of user reviews and ratings for Blockchain Wallet: Buy BTC

Total ratings

3.99 (Rating count: 156,811)

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Review summary

Users commonly praise the app for safety, a smooth and intuitive interface, broad crypto support, and good trading capabilities. However, there are recurring issues around security risks (seed phrase breaches), perceived poor or unresponsive support, frequent login/access problems and bugs, and friction with fiat transfers and fees. Overall sentiment is mixed: positives on usability and functionality, but notable concerns about security practices and customer service that warrant attention.

Pros

Safe and reliable platform.
Very user-friendly UI and easy to use on the go.
Supports multiple cryptocurrencies and cross-wallet transfers.
Solid trading experience.

Cons

Security concerns including seed phrase compromise and money safety worries.
Unresponsive or poor customer support and compliance handling.
Account access issues and app reliability problems (long login outages, sending email failed).
Fiat transfers and fees frictions (delays, high or unclear fees).

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User Reviews

Recent rating average: 3.70

All time rating average: 3.99

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28% (111)

Date	Author	Comment
2026-07-09	Fa*****	nice app for btc
nice app for btc
2026-07-09	La*****	🪶❔
🪶❔
2026-07-09	Ch*****	blockchain is scam ⚠️⚠️⚠️⚠️⚠️⚠️⚠️be careful worst people to put your money with I sent out $200 usdt to another address and this money hang i contact customer service they say they are reviewing it for over a month now no one have contacted me about it only for me to find out Blockchain have blocked me from depositing and withdraw blockchain is SCAMMERS ⚠️⚠️⚠️⚠️⚠️⚠️⚠️ You guys know what you are doing non of them is giving good feedback scammers
blockchain is scam ⚠️⚠️⚠️⚠️⚠️⚠️⚠️be careful worst people to put your money with I sent out $200 usdt to another address and this money hang i contact customer service they say they are reviewing it for over a month now no one have contacted me about it only for me to find out Blockchain have blocked me from depositing and withdraw blockchain is SCAMMERS ⚠️⚠️⚠️⚠️⚠️⚠️⚠️ You guys know what you are doing non of them is giving good feedback scammers
2026-07-07	Da*****	My worst crypto nightmare! Easy to receive crypto, but impossible to send or swap it for another crypto. Bitcoin and Etherium worked. However I have a crypto called GPT-SOVITS that I cannot send or swap. It says I don't have enough BASEETH for the fee. But no such crypto shows up. And their support is AWOL. Thankfully I only Lost about $40 bucks. Do yourself a favor and avoid this POS app like the plague!
My worst crypto nightmare! Easy to receive crypto, but impossible to send or swap it for another crypto. Bitcoin and Etherium worked. However I have a crypto called GPT-SOVITS that I cannot send or swap. It says I don't have enough BASEETH for the fee. But no such crypto shows up. And their support is AWOL. Thankfully I only Lost about $40 bucks. Do yourself a favor and avoid this POS app like the plague!
2026-07-04	Ok*****	Nice
Nice
2026-07-03	bo*****	best
best
2026-07-03	Da*****	I can't deposit and my balance isn't showing, this is very poor because I have been using blockchain wallet since 2019 this is the first time I'm experiencing this I'm not pleased with your current service, I can't deposit i can't withdraw my balance isn't appearing on my dashboard fix this immediately. I rate your service poor
I can't deposit and my balance isn't showing, this is very poor because I have been using blockchain wallet since 2019 this is the first time I'm experiencing this I'm not pleased with your current service, I can't deposit i can't withdraw my balance isn't appearing on my dashboard fix this immediately. I rate your service poor
2026-07-01	Br*****	Its user friendly
Its user friendly
2026-07-01	Go*****	good
good
2026-07-01	Gl*****	I have been using this app for years suddenly I did verification and was asked to make a deposit after copying the address and send fund till date I did not get my money and the address copied when pasted a different address appeared and till date my fund is trapped in an address I don't know where it came from and was not recovered till date. though this app is still ok.
I have been using this app for years suddenly I did verification and was asked to make a deposit after copying the address and send fund till date I did not get my money and the address copied when pasted a different address appeared and till date my fund is trapped in an address I don't know where it came from and was not recovered till date. though this app is still ok.