Pitel Connect
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Extension summary
Click to call any contact inside various CRM and Helpdesk platforms and understand your customers before any conversation. Pitel Connect Extension attempts to make life easier for your telesales, sales and customer service team.
With Pitel Connect Extension, agents can make calls right on your CRM, Helpdesk's database page just by one convenient click without dialing customers’ number. For incoming calls, a notification shows up even when you are working on other interfaces. This helps to save time per call made and hence increase productivity.
We also help you deliver the best experiences to your beloved customers thanks to all important information shown when there is an incoming call. Your agents will know exactly what their name is, latest notes, latest tickets, latest deals etc. and be better prepared for a fruitful conversation. Nothing makes customers more satisfied than a professional service that always cares and respects them.
Extension safety
Risk impact
Pitel Connect requires very minimum permissions.
Risk likelihood
Pitel Connect is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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