Reviews of Komo

By: EastWest Bank

List of user reviews and ratings for Komo

Total ratings

4.17 (Rating count: 12,031)

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Review summary

Most reviews complain about reliability and usability: OTP delays or failures, failed transfers, a messy verification process with slow customer support, and card delivery or usability problems, plus overall poor app performance with occasional false connectivity notifications. A couple of positive notes exist ('Good👍', 'The best'), but many users cite maintenance balance policies and security concerns. Overall, users question the app's trustworthiness and reliability.

Pros

Good👍
The best

Cons

Frequent OTP issues and delays (not received, invalid, or late) affecting logins and transactions.
Unreliable transfers and transaction failures ('transaction unsuccessful' errors).
Messy and slow verification process with repeated document submissions and slow customer support.
Card delivery delays and usability problems (not received, card locked or not working).
Poor app performance and recurrent connectivity/notification errors (e.g., 'device seems to have no internet connection').

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User Reviews

Recent rating average: 1.70

All time rating average: 4.17

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715% (93)

Date	Author	Comment
2026-06-09	Re*****	very worst digital bank they locked my account for no reason very worst customer service.
very worst digital bank they locked my account for no reason very worst customer service.
2026-06-06	Cl*****	Could not finish account setup, always fails at the final step.
Could not finish account setup, always fails at the final step.
2026-06-05	Un*****	hayop na komo to nag restricted yung account ko hndi tuloy makasahod kailangan pa pumunta sa east west rural bank .. eh wala naman dito sa Quezon city rural bank
hayop na komo to nag restricted yung account ko hndi tuloy makasahod kailangan pa pumunta sa east west rural bank .. eh wala naman dito sa Quezon city rural bank