San Juan City App

Overview

The San Juan City Mobile App V1.0.0 provides residents and users with a centralized digital platform for accessing city services, submitting concerns, requesting emergency assistance, receiving announcements, and viewing important information from the City Government of San Juan.
This initial release focuses on delivering the core features and services needed to provide a convenient and accessible digital experience for the city's residents and constituents.

What's Included

1. User Registration and Account Management
- User registration using a mobile number and email address.
- Resident and Non-Resident account classification.
- Non-Resident classification options, including Working, Student, and Visitor.
- User profile management.
- One-Time Password (OTP) verification.
- Forgot Password functionality through registered email address or mobile number.
2. City Services
- Access to available city government services through the Services section.
- Service information, including office details, operating hours, addresses, and other relevant information.
- Quick Services section for easier access to frequently used services.
- Directory of city government offices and service information.
3. "Isumbong Mo Kay Mayor"
- Allows users to submit concerns and reports to the City Government.
- Submission of concern details and supporting information.
- Attachment of supporting images and other applicable files.
- Tracking of submitted concerns and their current status.
- Status remarks to provide updates regarding submitted concerns.
4. Emergency SOS
- Emergency SOS feature for requesting immediate assistance.
- Access to emergency assistance through the mobile application.
- Emergency request submission with relevant information.
- Support for emergency response coordination.
- Display of applicable emergency response information and contacts.
5. Announcements and Advisories
- Access to city announcements and advisories.
- Weather-related advisories.
- Supporting media attachments for applicable advisories.
6. City Directory and Information
- Directory of city government offices and establishments.
- Office location and contact information.
- Office operating hours.
- Frequently Asked Questions (FAQ) and relevant information links.
7. Citizen Information and Engagement
- Access to the Mayor's official social media channels.
- Citizen activity and service-related information.
- Feedback and satisfaction rating features for applicable services.
8. Additional Features
- City-related videos and media content.
- Service and information search capabilities.
- Notifications for applicable updates and service-related activities.
- Mobile-friendly interface designed for convenient access to city services.