AEON Philippines Mobile App Android

Reviews of AEON Philippines Mobile App

List of user reviews and ratings for AEON Philippines Mobile App

Total ratings

4.00 (Rating count: 4,334)

Review summary

Pros
  • Provides low interest rates for loans
  • Has a good customer service reputation during the pandemic for no late fees
  • Some users report that the app works well for them
Cons
  • Frequent system errors preventing access to account
  • Inability to capture documents or complete the application process due to technical issues
  • Slow verification process for applications and payments
  • Poor customer support and lack of communication
  • App crashes and notifications sent to incorrect emails
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User Reviews

Recent rating average: 1.90
All time rating average: 4.00
Upgrade to see all 23 reviews
5 star
9% (2)
4 star
0%
3 star
9% (2)
2 star
4% (1)
1 star
78% (18)
DateAuthorRatingComment
2024-11-29
ma*****
My advice to you is to replace your programmers. They just act like they know everything, but your system is constantly having issues. My phone number is correct, yet I’m not receiving any OTP.
My advice to you is to replace your programmers. They just act like they know everything, but your system is constantly having issues. My phone number is correct, yet I’m not receiving any OTP.
2024-11-21
Ma*****
It's been a month since we cannot access the app. And it always shows system error, yet you have the audacity to charge us with late fees while we can't see the latest update with our payments
It's been a month since we cannot access the app. And it always shows system error, yet you have the audacity to charge us with late fees while we can't see the latest update with our payments
2024-11-17
Jo*****
Why always show error in the app "system error has occurred" this is more than two weeks and I have to make a payment in advance and I can't check my account is bad more than two weeks and no one restore the service really bad
Why always show error in the app "system error has occurred" this is more than two weeks and I have to make a payment in advance and I can't check my account is bad more than two weeks and no one restore the service really bad
2024-11-16
Ma*****
I reported many times about my concern in my Aeon app but still your Aeon app is not working. How can I check my balance if the Aeon app is still system error??? Please fix you app.
I reported many times about my concern in my Aeon app but still your Aeon app is not working. How can I check my balance if the Aeon app is still system error??? Please fix you app.
2024-11-15
Me*****
Is AEON having a maintenance on their APP? I can't log in, it always system error..Worried for my payables bill..how can I check the update on my bills? 😔
Is AEON having a maintenance on their APP? I can't log in, it always system error..Worried for my payables bill..how can I check the update on my bills? 😔
2024-11-14
Nu*****
What happened to the Aeon apps when you opened the system error. I was supposed to pay my balance and I didn't get the account number.
What happened to the Aeon apps when you opened the system error. I was supposed to pay my balance and I didn't get the account number.
2024-11-13
Ja*****
Hello why apps cant i use?? I have a screenshot Hello the app is good accurate to my loan,,,but one thing question i paid my first loan month?why cant i see paid? I have a screenshot of my receipt,,thankyou
Hello why apps cant i use?? I have a screenshot Hello the app is good accurate to my loan,,,but one thing question i paid my first loan month?why cant i see paid? I have a screenshot of my receipt,,thankyou
2024-11-12
Gi*****
The app is not working and it says "sync error" even though I have the app updated. I tried to uninstall and reinstall the app but the issue is still present
The app is not working and it says "sync error" even though I have the app updated. I tried to uninstall and reinstall the app but the issue is still present
2024-11-06
Me*****
I love AEON but I don't know what happened to this app? I cannot get an update regarding my account. When I log in, it always shows this phrase " system error". Please fix your app.
I love AEON but I don't know what happened to this app? I cannot get an update regarding my account. When I log in, it always shows this phrase " system error". Please fix your app.
2024-11-06
Ch*****
Why it's system error po? It took how many days already that the app system is error occurred. Can you fix it?
Why it's system error po? It took how many days already that the app system is error occurred. Can you fix it?
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