Reviews of WordPress – Website Builder

By: Automattic, Inc

List of user reviews and ratings for WordPress – Website Builder

Total ratings

4.30 (Rating count: 200,892)

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Review summary

Overall, users praise WordPress for stability and ease of use on Android, rating it as one of the best blogging apps with a strong reader community. They highlight reliable performance, useful features, and social tools like likes, shares, and comments, plus cross-device usability. The main recurring drawback is poor customer support, with AI automation and difficulty reaching humans cited by multiple reviewers. A few updates have sparked isolated UI issues, but sentiment remains largely positive.

Pros

Stable and reliable Android app
Best blogging app with a strong reader community
Easy to use and efficient
Social features: likes/shares/comments
Cross-device compatibility (mobile and desktop)

Cons

Poor customer support (reliance on AI/robot assistants; hard to reach humans)

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User Reviews

Recent rating average: 4.20

All time rating average: 4.30

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1% (59)

Date	Author	Comment
2026-06-30	Id*****	loveable
loveable
2026-06-30	KA*****	zooro hai
zooro hai
2026-06-30	En*****	Wordpress is one of the best systems. We should acknowledge them for that. But should improve on the hosting side. I have built a new website on a free plan. In order to launch it, I need to upgrade. When upgrading it, I can't process payment because payments are disabled until I contact them to enable it. I sent a note for them to enable it and this is a third day now the payments are not enabled and I can't pay to launch my new website. This is discouraging and you can do better.
Wordpress is one of the best systems. We should acknowledge them for that. But should improve on the hosting side. I have built a new website on a free plan. In order to launch it, I need to upgrade. When upgrading it, I can't process payment because payments are disabled until I contact them to enable it. I sent a note for them to enable it and this is a third day now the payments are not enabled and I can't pay to launch my new website. This is discouraging and you can do better.