Reviews of Tourstart

By: Tourstart ApS

List of user reviews and ratings for Tourstart

Total ratings

3.18 (Rating count: 291)

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Review summary

Tourstart is praised for its strong route planning and sharing features, with an intuitive interface and responsive support. Users value the ability to create customized routes and enrich waypoints with multimedia. However, navigation suffers from basic functionality, inaccurate positioning, and issues with map updates and tracking. Login problems and incomplete address data further hinder usability. Despite flaws, many find it effective and promising, especially for planning rides and sharing routes.

Pros

Excellent route planning capabilities, allowing creation and customization of routes both on PC and app.
Effective route sharing, enabling users to easily share routes with others.
Responsive and outstanding customer support.
Ability to add photos, videos, and web links to waypoints for enriched navigation experience.
User-friendly and straightforward interface, making it fairly easy to use compared to other navigation apps.

Cons

Navigation features are basic with limited options; map scrolling is not smooth and cursor positioning is inaccurate.
Issues with tracking and map updates not downloading or repeatedly re-downloading, causing navigation failures.
Lack of certain road avoidance options such as motorways or toll roads, and some roads are not tracked properly.
Problems logging in or registering using email or Google accounts within the app.
Incomplete or inaccurate address data, including incorrect formatting and missing addresses, affecting route building.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.18

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35% (7)

Date	Author	Comment
2024-02-19	Na*****	I dont mind the app at all espiecially the round trip planner would be nice if you could type in how long you want to ride for hours and it routes accordingly. The other would be to add some road avoidence options such as dirt roads, highways, toll roads etc etc
I dont mind the app at all espiecially the round trip planner would be nice if you could type in how long you want to ride for hours and it routes accordingly. The other would be to add some road avoidence options such as dirt roads, highways, toll roads etc etc
2023-09-02	je*****	Unable to use a post code or address
Unable to use a post code or address
2023-04-02	Br*****	I really like the experience of using this app for navigation. It's very straightforward. I build the route on my PC and it is available in the app. I would like it to have more U.S. data, to make it easier to build routes, but the data has improved quite a bit from when I started using Tourstart.
I really like the experience of using this app for navigation. It's very straightforward. I build the route on my PC and it is available in the app. I would like it to have more U.S. data, to make it easier to build routes, but the data has improved quite a bit from when I started using Tourstart.
2022-12-27	Re*****	The app seems to have a great potential ! However it repeatedly displays an error message when trying to login on an Android device using my Google account. The same Google account allows me to log into the Web version with no errors. UPDATE: the app gained another star as customer service is outstanding and very responsive.
The app seems to have a great potential ! However it repeatedly displays an error message when trying to login on an Android device using my Google account. The same Google account allows me to log into the Web version with no errors. UPDATE: the app gained another star as customer service is outstanding and very responsive.
2022-02-09	Ma*****	Great experience with their support.
Great experience with their support.
2021-07-09	Pa*****	I really would like to like this app but unfortunately it does have a lot of flaws like there are some roads it will not track you on and I cant seem to avoid motorways or toll roads pity
I really would like to like this app but unfortunately it does have a lot of flaws like there are some roads it will not track you on and I cant seem to avoid motorways or toll roads pity
2021-06-30	Pe*****	I really want to like this app because it has hands down the best route planner I have ever used in any GPS app! But unfortunately the navigation part is extremely basic with very few options, even worse the cursor is never on the road you are on but instead floats 10 - 30 meters on either side. The map doesn't scroll forward smoothly but jumps forward every couple of seconds.
I really want to like this app because it has hands down the best route planner I have ever used in any GPS app! But unfortunately the navigation part is extremely basic with very few options, even worse the cursor is never on the road you are on but instead floats 10 - 30 meters on either side. The map doesn't scroll forward smoothly but jumps forward every couple of seconds.
2021-04-02	Ha*****	I bought this for navigation but the feature doesn't work as it tries to download a 1MB map update but never does. The map for my state downloads but has to re-downloaded every time I try to use the app.
I bought this for navigation but the feature doesn't work as it tries to download a 1MB map update but never does. The map for my state downloads but has to re-downloaded every time I try to use the app.
2021-03-19	An*****	Tracking has suddenly stopped working
Tracking has suddenly stopped working
2021-01-22	Ga*****	Best app for planning rides
Best app for planning rides