Reviews of Vibeapp

By: ticketscloud

List of user reviews and ratings for Vibeapp

Total ratings

2.89 (Rating count: 2,333)

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Review summary

Users find the app innovative but criticize frequent crashes, forced installation for ticket access, login OTP problems, and inability to save or share tickets externally. The user interface is considered complicated and the ticket management restrictive. Some appreciate features like event chat and Ethereum integration, but overall the app frustrates users due to reliability and usability issues.

Pros

App integrates unique and innovative features such as Ethereum blockchain functionality and an event chat inside the app.
When working properly, the app looks good and offers some useful features like event chat.
Customer support is somewhat responsive when users face issues with login codes.

Cons

The app frequently crashes, especially on startup or when denying contact access.
Users are forced to install the app to access tickets, with no alternative like receiving tickets by email, causing frustration.
Login issues are common, including not receiving OTP codes or limitations on phone number input format.
Users cannot save, print, or forward tickets easily; tickets exist only within the app, risking loss of access if phone is lost or broken.
The user interface is reportedly complicated, non-intuitive, and does not support easy ticket sharing, and the search function is ineffective.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.89

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150% (12)

Date	Author	Comment
2024-11-29	Il*****	Прислать билет на почту? Нет, зачем, установите 1000ое приложение, ведь это таааааааак удобно.
Прислать билет на почту? Нет, зачем, установите 1000ое приложение, ведь это таааааааак удобно.
2024-09-14	Ki*****	невозможно сохранить и распечатать билет! билет только в телефоне. у меня сломался телефон, и теперь я еще и не смогу попасть на конецерт! поддержка отвечает глупости, не может помочь
невозможно сохранить и распечатать билет! билет только в телефоне. у меня сломался телефон, и теперь я еще и не смогу попасть на конецерт! поддержка отвечает глупости, не может помочь