Reviews of Homeless Resources-Shelter App

By: Shelter App Team App

List of user reviews and ratings for Homeless Resources-Shelter App

Total ratings

3.83 (Rating count: 1,380)

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Review summary

Users generally find the app a valuable resource hub with broad information and shows supportive intent; many praise its usefulness in times of need. However, reviews repeatedly flag issues with regional coverage (US-centric, UK/EU gaps) and outdated/incomplete listings, plus data accuracy problems (search results not showing, wrong contact details). A number of users report areas with no resources and request more referrals. Overall, the app is helpful but its value is limited by coverage gaps and data quality; improvements should focus on international coverage, up-to-date listings, and reliable search/contact data.

Pros

Rich database of resources and information about shelters and services.
Helpful for people in need with a meaningful positive impact.
Generally positive user sentiment and praise indicating usefulness.

Cons

Regional coverage is US-centric with gaps for the UK, EU and other regions.
Listings can be outdated or incomplete in many areas.
Data accuracy issues, including search not returning results and incorrect phone numbers.

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User Reviews

Recent rating average: 3.10

All time rating average: 3.83

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27% (20)

Date	Author	Comment
2026-07-26	Ro*****	it really sucks to be in a place so bad that I am searching for help only to learn there is nothing close to me, Aiken's a bigs city and it kinda broke my spirit to see that, I'm so tired and hot, I'm homeless and just need help
it really sucks to be in a place so bad that I am searching for help only to learn there is nothing close to me, Aiken's a bigs city and it kinda broke my spirit to see that, I'm so tired and hot, I'm homeless and just need help
2026-05-25	ag*****	I'm still trying to figure this out it's not giving me the options of directing my comments or complaint
I'm still trying to figure this out it's not giving me the options of directing my comments or complaint
2026-05-17	Ra*****	you try to search something in the search bar and it closes the app for some reason plus the app needs to be updated when you are looking for resources in said ZIP code and it resources in a different state for some reason instead of the ZIP code or City and state you put in
you try to search something in the search bar and it closes the app for some reason plus the app needs to be updated when you are looking for resources in said ZIP code and it resources in a different state for some reason instead of the ZIP code or City and state you put in
2026-04-17	Jo*****	there's only 2 youth shelter/dropins listed in alberta. there is no other information regarding homelessness in alberta
there's only 2 youth shelter/dropins listed in alberta. there is no other information regarding homelessness in alberta
2026-03-24	Mi*****	needs better information for the location
needs better information for the location
2026-03-17	Sa*****	you didn't help
you didn't help
2026-02-15	Je*****	it ok they do try there best to help and they just need to work on getting more referrals to help people these are a lot of resources out there
it ok they do try there best to help and they just need to work on getting more referrals to help people these are a lot of resources out there
2026-02-04	Ch*****	It really needs to be updated very badly. Otherwise good.
It really needs to be updated very badly. Otherwise good.
2025-11-11	Ch*****	lots of real resources
lots of real resources
2025-10-25	X *****	The offline download data is fantastic! very useful not homeless but downloading in case!
The offline download data is fantastic! very useful not homeless but downloading in case!