Reviews of Schiphol

By: Amsterdam Airport Schiphol App

List of user reviews and ratings for Schiphol

Total ratings

4.89 (Rating count: 44,291)

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Review summary

Users consistently praise Schiphol’s real-time flight status, detailed and easy-to-use interface, and a feature-rich experience (wait times, security slots, gate info, navigation). The redesigned app is seen as clearer and faster. Recurring concerns center on flight status inaccuracies during delays or cancellations and a device-specific time-format display issue. Overall, the app is valued as a reliable tool for frequent AMS travelers, though reliability during disruptions could be improved.

Pros

Real-time flight status updates with high accuracy
Very easy to use, detailed, and navigable
Rich feature set including waiting-time guidance, security-slot booking, gate info, and airport wayfinding
Redesigned version is clearer, faster, and nicer than the old app
Broadly reliable and comprehensive flight information used by frequent travelers

Cons

Inaccurate or delayed flight status, including cases of cancelled flights shown as on time
Time format may display incorrectly on some devices (AM/PM vs 24-hour)

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User Reviews

Recent rating average: 4.60

All time rating average: 4.89

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5% (9)

Date	Author	Comment
2026-08-01	Je*****	Waardeloze app. Deze zomer meerdere keren geprobeerd te gebruiken maar het wordt niet bijgewerkt. De wachttijd bij Security op de app en Schiphol website is 15-20 minuten, terwijl ze de poorten dichtgedaan hebben omdat de rij bij de paspoortcontrole te lang is. Sommige mensen gaan zeker hun vlucht missen vandaag.
Waardeloze app. Deze zomer meerdere keren geprobeerd te gebruiken maar het wordt niet bijgewerkt. De wachttijd bij Security op de app en Schiphol website is 15-20 minuten, terwijl ze de poorten dichtgedaan hebben omdat de rij bij de paspoortcontrole te lang is. Sommige mensen gaan zeker hun vlucht missen vandaag.
2026-07-31	Ma*****	very good
very good
2026-07-30	Qw*****	very clear app, told me info that my klm boarding pass hadn't even given me yet. Very intuitive UI and a nice easy way to book a security time slot
very clear app, told me info that my klm boarding pass hadn't even given me yet. Very intuitive UI and a nice easy way to book a security time slot
2026-07-29	Da*****	A really useful app to help you get around Schiphol airport. Great for regulars and even for one-offs
A really useful app to help you get around Schiphol airport. Great for regulars and even for one-offs
2026-07-27	Sh*****	it is one of the best air travel apps, complete and very functional
it is one of the best air travel apps, complete and very functional
2026-07-06	Jo*****	A very useful app with up-to-date information. You can enter your flight and get an estimated time of gate open, boarding etc. There is a map of the airport You can get notifications of gate changes and when to go to the gate.
A very useful app with up-to-date information. You can enter your flight and get an estimated time of gate open, boarding etc. There is a map of the airport You can get notifications of gate changes and when to go to the gate.
2026-07-05	Ne*****	Amazing app with real-time information
Amazing app with real-time information
2026-07-03	Sa*****	Upto date flight information. Perfectly made and so easy to use and informative.
Upto date flight information. Perfectly made and so easy to use and informative.
2026-06-30	Fr*****	very accurate live information
very accurate live information
2026-06-19	Xa*****	Amazing app for all your needs traveling through Schiphol. Props to being able to reserve timeslots for security clearance.
Amazing app for all your needs traveling through Schiphol. Props to being able to reserve timeslots for security clearance.