Reviews of eGuthrie

By: The Guthrie Clinic

List of user reviews and ratings for eGuthrie

Total ratings

4.50 (Rating count: 647)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the eGuthrie app for its easy navigation, access to test results, convenient appointment management, and enhanced communication with providers. However, recurring issues include billing inaccuracies, poor responsiveness to messages, persistent reminders even after completion, and occasional technical problems with appointment scheduling. Accessibility concerns like font readability are also noted. Overall, the app is valued for improving communication and healthcare management despite some frustrations.

Pros

Easy and simple to navigate app interface.
Allows prompt review of test results and doctor's impressions.
Enables better communication with healthcare providers via messaging and video.
Convenient for scheduling, canceling appointments and managing medical records.
Provides access to billing and insurance status information.

Cons

Billing system has issues and can be confusing or inaccurate.
Communication via messaging is sometimes unresponsive, causing user frustration.
App reminders for vaccines and referrals do not disappear after completion.
Some features like appointment scheduling or cancellations do not always function properly.
Font and accessibility concerns, such as light fonts that are hard to read.

Upgrade to see all 25 reviews

User Reviews

Recent rating average: 4.60

All time rating average: 4.50

Upgrade to see all 25 reviews

12% (3)

Date	Author	Comment
2025-01-28	Al*****	Helpful app with easy to navigate features. Unsure about any accessability settings.
Helpful app with easy to navigate features. Unsure about any accessability settings.
2025-01-28	An*****	I like how prompt we can review test results and Dr impression of our visit
I like how prompt we can review test results and Dr impression of our visit
2025-01-24	Di*****	Changes the whole waiting process for the better
Changes the whole waiting process for the better
2025-01-09	Lo*****	I enjoy using this app. It is a great tool to have in order to keep in good communication with the amazing providers and also gives the ability to visualize everything included in your care!
I enjoy using this app. It is a great tool to have in order to keep in good communication with the amazing providers and also gives the ability to visualize everything included in your care!
2024-12-22	Jo*****	The doctors and nurses were very professional they did their job they got me in and out as soon as they could it was a very good visit they're very professional
The doctors and nurses were very professional they did their job they got me in and out as soon as they could it was a very good visit they're very professional
2024-11-06	Da*****	Love this app helps a lot just wish ...you could see emergency room..with out going half of the time.tou know what's wrong...but got to sit there taking there time up
Love this app helps a lot just wish ...you could see emergency room..with out going half of the time.tou know what's wrong...but got to sit there taking there time up
2024-10-09	St*****	Does nothing but cause me stress. I've asked several times to be left alone. I don't want or need their educational programs. I don't want to go back to school. I pay them for their schooling and medical expertise.
Does nothing but cause me stress. I've asked several times to be left alone. I don't want or need their educational programs. I don't want to go back to school. I pay them for their schooling and medical expertise.
2024-10-01	Jo*****	The new Doctor that Dr. Yavus is training was very good. She explained everything to me as always check me over . Referring me to some Guthrie primary. Also checking vitamin D levels which were low and submitted a perscition for me Overall I would rate her a real good asset to the hospital. Very congenial personal. Under good management by Dr. Yavus whom is excellent.
The new Doctor that Dr. Yavus is training was very good. She explained everything to me as always check me over . Referring me to some Guthrie primary. Also checking vitamin D levels which were low and submitted a perscition for me Overall I would rate her a real good asset to the hospital. Very congenial personal. Under good management by Dr. Yavus whom is excellent.
2024-07-30	Ma*****	Everyone has been great to me since starting this cancer journey. I am encourage with the progress so far. The staff and professionals have been kind & caring. Very happy with the care I'm receiving.
Everyone has been great to me since starting this cancer journey. I am encourage with the progress so far. The staff and professionals have been kind & caring. Very happy with the care I'm receiving.
2024-04-16	Do*****	I love how easy, simple it is to navigate the app.the best part is to Check-in and the app no more going to the Doctor and seat in there and fill-up forms.
I love how easy, simple it is to navigate the app.the best part is to Check-in and the app no more going to the Doctor and seat in there and fill-up forms.