First Citizens’ FCU Mobile

Name: First Citizens’ FCU Mobile
Rating: 4.72 (490 reviews)
Author: First Citizens Federal Credit Union

By: First Citizens Federal Credit Union

Mobile Banking from First Citizens’ Federal Credit Union

Features & Capabilities

First Citizens’ FCU Mobile Banking offers a secure and convenient way to manage your financial accounts on the go. Whether you want to check balances, view recent transactions, pay bills, or transfer money between accounts, this app puts control right at your fingertips.

Features include mobile check deposit, immediate card control such as turning your card off, customizable account alerts, and access to payment history. The app also helps you locate nearby ATMs and branch locations, ensuring you stay connected to your finances wherever you are. Available exclusively to First Citizens’ Federal Credit Union members, this mobile banking service provides a fast, easy, and secure banking experience.

User Growth & Download Statistics

App Privacy & Security

By:

First Citizens Federal Credit Union

Downloads:

24,647 30

Rating:

4.72

(490) 1 new ratings

Version:

3994.2603.328 Last updated: 2026-05-13

Version code:

10080082

Creation date:

2016-10-11

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

116.04MB

Email:

de*****@firstcitizens.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 386,643 ▼ 3,023

For Developers

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Contact the developer

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Developed by:

First Citizens Federal Credit Union

Google Play Store

https://play.google.com/store/apps/details?id=org.firstcitizens.imobile

Email:

de*****@firstcitizens.org

Website:

http://www.firstcitizens.org/

User Reviews

Users find the app easy to use and appreciate its convenience and customer service. However, recent updates have introduced significant problems: the logout button is hard to locate, check deposits are unreliable, bill pay functionality has diminished, and login issues are common. Additionally, users experience a lack of payment confirmations for external loan payments, causing confusion and overdrafts. These issues have led to frustration, with some users considering switching banks.

Pros

Easy to use and convenient for managing accounts and transfers.
Good customer service as noted by multiple users.
Useful for keeping track of spending and avoiding balancing checkbooks manually.
Allows deposits and bill pay features, at least prior to recent updates.

Cons

The new update has caused significant usability issues: logout button is difficult to find or invisible.
Mobile check deposit feature is inconsistent and often fails, causing frustration.
Bill pay functionality has been reduced, causing users to pay bills outside the app.
App crashes and login issues, including biometric login not working, SSL errors, and password reset problems.
Lack of real-time confirmation or pending status for loan payments made through external banks, leading to confusion and overdrafts.

Recent reviews

I have made several requests to change the sign out button to a pop up. It is too far down at the bottom. They asked me to reinstall, which I did. It is still not working correctly. If you can not to I. it, hire someone who can !!!? The last update fixed the problem, It took too long to get it fixed, but thank you .