Reviews of MyClevelandClinic®

By: Cleveland Clinic App

List of user reviews and ratings for MyClevelandClinic®

Total ratings

4.31 (Rating count: 785)

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Review summary

Users praise MyChart for centralized access to medical information, easy navigation, and reliable care experiences. However, frequent login problems, stability/update crashes, server connectivity issues, and data gaps hinder reliability. Improvements in login reliability, app stability, consistent data, and features like grouped results would significantly enhance the user experience, especially for those with complex medical needs.

Pros

Provides quick access to comprehensive medical information and records (appointments, tests, results, reminders) and allows communication with providers.
Easy to use with intuitive navigation and convenient management of healthcare tasks.
Valuable for patients with complex medical needs, centralizing data from multiple providers.
Generally positive experiences with care and ability to schedule appointments without long waits.
Helpful for staying organized and tracking everything in one place.

Cons

Frequent login and password problems making it hard to access the chart.
Stability issues including crashes and update-related access breaks (chart access disappearing after updates).
Ongoing server connectivity errors.
Information missing or inaccurate in the app and difficulty viewing all records or grouping results.

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User Reviews

Recent rating average: 4.40

All time rating average: 4.31

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32% (23)

Date	Author	Comment
2026-07-14	Ja*****	works well
works well
2026-07-08	Ja*****	loved it
loved it
2026-04-23	Pa*****	I find this a very helpful application
I find this a very helpful application
2026-04-23	Pa*****	I don't like that the mychart is not compatible with my phone
I don't like that the mychart is not compatible with my phone
2026-04-08	Ay*****	easy to use
easy to use
2026-03-24	M *****	Too intrusive. Poor irksome software.
Too intrusive. Poor irksome software.
2026-03-16	Sh*****	Cleveland Clinic mychart is very helpful 👌 👏 and informative
Cleveland Clinic mychart is very helpful 👌 👏 and informative
2026-03-15	Fr*****	Continual server connection errors.
Continual server connection errors.
2026-01-19	Mi*****	very good
very good
2026-01-08	Tr*****	need help to set up on this phone
need help to set up on this phone