Reviews of Buffer: Social Media Scheduler

By: Buffer, Inc App

List of user reviews and ratings for Buffer: Social Media Scheduler

Total ratings

4.50 (Rating count: 57,355)

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Review summary

Buffer enables scheduling for posts and reels with a user-friendly, time-saving interface, making it feel like an extra assistant. However, recurring reliability issues—posting failures, poor error details, and connectivity problems with Facebook—undermine trust. Updates can introduce bugs, including media not being scheduled correctly. Customer support accessibility is inconsistent, and pricing changes that require paying for additional accounts frustrate some users. Improvements in reliability, clearer errors, and transparent pricing would help Buffer deliver on its strengths.

Pros

Strong scheduling for posts and reels
Easy to use and convenient / user-friendly
Saves time and helps manage multiple channels
Feels like having an assistant for social media tasks
Lightweight, fast app

Cons

Posting failures with unclear error messages
Connectivity issues with Facebook pages or business accounts
Bugs and reliability problems after updates; media sometimes not included
Difficulty contacting support / inconsistent support
Pricing and account limits when upgrading (free tier to paid, more accounts required)

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User Reviews

Recent rating average: 4.40

All time rating average: 4.50

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15% (64)

Date	Author	Comment
2026-08-30	ro*****	5star
5star
2026-08-29	De*****	this is perfect and excellent
this is perfect and excellent
2026-08-29	Li*****	think it's made cross posting easy but I'm having issue adding my facebook account
think it's made cross posting easy but I'm having issue adding my facebook account
2026-08-29	Ha*****	it the best easy multiple platforms post with an easy layout for both desktop and laptop use
it the best easy multiple platforms post with an easy layout for both desktop and laptop use
2026-08-27	Ne*****	i cant connect without vpn the app doesn't let me in.
i cant connect without vpn the app doesn't let me in.
2026-08-27	Jo*****	good app 👍🏻😄
good app 👍🏻😄
2026-08-26	Ha*****	best
best
2026-08-26	Bl*****	This significantly simplifies and organizes various aspects of life. It makes scheduling and preparing for the upcoming week's postings quite straightforward, and it also facilitates brainstorming for the subsequent week.
This significantly simplifies and organizes various aspects of life. It makes scheduling and preparing for the upcoming week's postings quite straightforward, and it also facilitates brainstorming for the subsequent week.
2026-08-25	Om*****	great app helps with work easier
great app helps with work easier
2026-08-25	ju*****	simple to use!
simple to use!