Reviews of Buffer: Social Media Scheduler

By: Buffer, Inc App

List of user reviews and ratings for Buffer: Social Media Scheduler

Total ratings

4.48 (Rating count: 57,092)

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Review summary

Buffer enables scheduling for posts and reels with a user-friendly, time-saving interface, making it feel like an extra assistant. However, recurring reliability issues—posting failures, poor error details, and connectivity problems with Facebook—undermine trust. Updates can introduce bugs, including media not being scheduled correctly. Customer support accessibility is inconsistent, and pricing changes that require paying for additional accounts frustrate some users. Improvements in reliability, clearer errors, and transparent pricing would help Buffer deliver on its strengths.

Pros

Strong scheduling for posts and reels
Easy to use and convenient / user-friendly
Saves time and helps manage multiple channels
Feels like having an assistant for social media tasks
Lightweight, fast app

Cons

Posting failures with unclear error messages
Connectivity issues with Facebook pages or business accounts
Bugs and reliability problems after updates; media sometimes not included
Difficulty contacting support / inconsistent support
Pricing and account limits when upgrading (free tier to paid, more accounts required)

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User Reviews

Recent rating average: 4.10

All time rating average: 4.48

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15% (60)

Date	Author	Comment
2026-08-07	Er*****	not working.. can't get past login
not working.. can't get past login
2026-08-06	Sa*****	good, for long use
good, for long use
2026-08-06	Md*****	Best
Best
2026-08-06	Je*****	have and will recommend
have and will recommend
2026-08-03	aj*****	very nice app, it really been helpful
very nice app, it really been helpful
2026-08-02	Ch*****	nice app very easy and delivers projects fast
nice app very easy and delivers projects fast
2026-08-02	Ka*****	i love this app so much! it has helped me stay consistent with posting so much and most important of all it made it so easy! the one thing id like to see improved is the comment / community section. id love to have the option to be notified when i receive comments and id like it to be more highlighted the ones i have answered vs not. thank you <3
i love this app so much! it has helped me stay consistent with posting so much and most important of all it made it so easy! the one thing id like to see improved is the comment / community section. id love to have the option to be notified when i receive comments and id like it to be more highlighted the ones i have answered vs not. thank you <3
2026-08-01	Ир*****	The most useless scheduling app I’ve ever used, with absolutely terrible customer support. I contacted support two weeks ago and still haven’t received a response. But the most ridiculous part is that the app still asks you to manually confirm publishing to Instagram. So what exactly is the point of using a scheduling tool? You might as well post directly through Instagram and skip the extra service entirely. Zero stars out of five. Too bad that’s not an option.
The most useless scheduling app I’ve ever used, with absolutely terrible customer support. I contacted support two weeks ago and still haven’t received a response. But the most ridiculous part is that the app still asks you to manually confirm publishing to Instagram. So what exactly is the point of using a scheduling tool? You might as well post directly through Instagram and skip the extra service entirely. Zero stars out of five. Too bad that’s not an option.
2026-07-31	Ch*****	I love this app so much
I love this app so much
2026-07-27	Am*****	♥️♥️♥️♥️
♥️♥️♥️♥️