Reviews of Blue Ink Tech

By: Blue Ink Tech

List of user reviews and ratings for Blue Ink Tech

Total ratings

3.35 (Rating count: 432)

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Review summary

Users find Blue Ink Tech app useful for ELD compliance and weight monitoring but report recurring issues such as frequent crashes, unreliable automatic driving detection, and problematic weight sensor accuracy. Customers also complain about slow or failed connections to air scales and poor customer support. Some appreciate the app's ease of use and responsive tech staff, but the overall experience is marred by glitches and bugs that affect daily functionality.

Pros

App is generally easy to use and suitable for owner operators with single trucks.
Customer support and tech staff have been helpful at times resolving minor issues.
Weight sensors and scales provide useful functions when working correctly.
The app is not bulky and installation is straightforward for electronic logging device functionality.
Recent updates have introduced useful features like remembering recent note entries.

Cons

Frequent app crashes and freezing, especially on startup, leading to poor reliability.
Automatic driving mode sometimes fails to activate, requiring manual switching and causing inconvenience.
Weight sensor calibration is often needed and sensors show fluctuating or inaccurate readings.
Air scale connection is slow and unreliable, with poor customer service and unresolved technical problems.
App consumes excessive battery life and runs background processes unnecessarily, frustrating users.

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User Reviews

Recent rating average: 2.20

All time rating average: 3.35

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3% (6)

Date	Author	Comment
2024-09-30	Ru*****	I would change many things in the app and made it better looking, user friendlier. Sometimes it glitches. Less fat blue lines please. The app changes "driving" for "on duty" on its own and I can't do anything to change that bLooks like the programmers don't want to fix it. So far, if you want to have less of headache, don't buy it. UPDT. I changed my phone for iPhone. Now I have the app reacting immediately after I just started moving. Not even 5mi/h speed is allowed for the short moves.
I would change many things in the app and made it better looking, user friendlier. Sometimes it glitches. Less fat blue lines please. The app changes "driving" for "on duty" on its own and I can't do anything to change that bLooks like the programmers don't want to fix it. So far, if you want to have less of headache, don't buy it. UPDT. I changed my phone for iPhone. Now I have the app reacting immediately after I just started moving. Not even 5mi/h speed is allowed for the short moves.
2024-04-24	An*****	Could you create the weight app from scratch, with only weight functions and quick connection to gauges, and refresh button for manual refreshing results after each tandem's slide. The tare function is useful, but if you didn't forget to use it before loading, 4 calibrations with and without fuel and manual choose level of fuel instead of the tare function will be very useful too. The current situation with your app makes me want to buy mechanical gauges for all my trucks.
Could you create the weight app from scratch, with only weight functions and quick connection to gauges, and refresh button for manual refreshing results after each tandem's slide. The tare function is useful, but if you didn't forget to use it before loading, 4 calibrations with and without fuel and manual choose level of fuel instead of the tare function will be very useful too. The current situation with your app makes me want to buy mechanical gauges for all my trucks.