Reviews of Benevity

By: Benevity Inc

List of user reviews and ratings for Benevity

Total ratings

3.19 (Rating count: 93)

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Review summary

Users appreciate Benevity's ease of use, ability to track volunteer hours, automatic paycheck donations, and its wide charity selection. However, many report frequent network errors, slow and buggy performance, poor customer support, login and authentication issues, and a confusing user interface, which significantly hamper the app's usability and user experience.

Pros

Easy to use and allows users to track volunteer hours conveniently.
Facilitates automatic donations through paycheck, making monthly money management easier.
Has a wide range of charities available and supports managing recurring donations in one place.
Provides a platform to spread goodness and support causes remotely.

Cons

Frequent network connection errors prevent app usage.
App is very slow, buggy, and often stuck at loading screens or freezes after initial use.
Poor customer service with slow or no response to support tickets.
Issues with login and authentication processes, including MFA failures and app not opening.
Vague and bad user interface leading to difficulty in accessing or using the app effectively.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.19

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86% (19)

Date	Author	Comment
2025-10-03	Ka*****	This app attempts to check root of my phone when it has no business to do so. 1 star for breaching the trust and privacy of the user.
This app attempts to check root of my phone when it has no business to do so. 1 star for breaching the trust and privacy of the user.
2025-08-06	Al*****	Excellent
Excellent
2025-04-23	Ja*****	I was not able to sign in with this app. I'm retired and it continued to say I could sign in with my work credentials.
I was not able to sign in with this app. I'm retired and it continued to say I could sign in with my work credentials.