2Ring Extension for Contact Center Softphones

Connect your CRM to Cisco Finesse Contact Center platform.

What is 2Ring Extension for Contact Center Softphones?

2Ring Extension for Contact Center Softphones is a specialized tool intended for enterprise use. It enhances 2Ring contact center products by enabling its interoperability with various CRM systems and other web-based systems via Google Chrome. The extension is compatible with Salesforce Sales Cloud, MS Dynamics, and ServiceNow, among others. It requires version 6.2 or newer of the desktop application 2Ring Gadgets for Cisco Finesse.

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Extension stats

By: https://2ring.com

View on Chrome Web Store

Users: 2,000+

Version: 7.0.3.0 (Last updated: 2024-02-23)

Creation date: 2022-11-18

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

scripting
webNavigation
storage
tabs
activeTab
alarms
notifications

Host permissions:

<all_urls>

Size: 404.48K

Email: in*****@2ring.com

URLs: Website ,Privacy policy

Ranking

# 22162 ▲ 674

Other rankings

#4131 in Tools ▼ 20 #61 in contact keyword 42 ▲ 2

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Extension summary

Analyze keywords

INTENDED FOR ENTERPRISE USE ONLY

THIS EXTENSION WORKS WITH THE SPECIFIC VERSION 6.2 AND NEWER OF THE DESKTOP APPLICATION 2Ring Gadgets for Cisco Finesse

2Ring Extension for Contact Center Softphones enhances the reach of 2Ring contact center products to 3rd party web applications running in Google Chrome.

The Extension enables the communication of 2Ring Gadgets and thus of Cisco Finesse with various CRM systems and with many other websites and web-based systems.

CRM systems natively supported by the Extension include Salesforce Sales Cloud, MS Dynamics and ServiceNow.

Extension safety

Risk impact

2Ring Extension for Contact Center Softphones requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

2Ring Extension for Contact Center Softphones is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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