Dynamics 365 Integration for Gmail

Track emails, sync calendars, work with activities, convert important emails into Dynamics 365 activities without leaving Gmail and…

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Dynamics 365 Integration for Gmail

Dynamics 365 Integration for Gmail is a Chrome extension that enables seamless tracking of emails, syncing of calendars, and working with activities in Dynamics 365 directly from Gmail, providing an efficient solution for managing customer relationships.

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Extension stats

By: https://avocado.software

Users: 900

-27

Rating: 4.47

(15)

Version: 10.2.5 (Last updated: 2024-10-10)

Creation date: 2020-06-12

Risk impact: Very high risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

storage
identity
tabs
unlimitedStorage
alarms

Host permissions:

https://www.googleapis.com/
https://accounts.google.com/o/oauth2/auth
https://accounts.google.com/o/oauth2/token
https://cgiprod.akvelon.net/
https://login.microsoftonline.com/
https://login.microsoftonline.com/*
https://*.dynamics.com/
http://www.linkedin.com/*
https://www.linkedin.com/*

Size: 721.92K

Email: pr*****@akvelon.us

URLs: Website ,Privacy policy

Ranking

# 32,691 ▼ 236

Other rankings

#13500 in Workflow & Planning #68 in integration keyword 28 #230 in google tasks keyword 40 ▲ 10

Other platforms

Dynamics 365 for Tablets (v4.3.24093.1)

3.19

(591) 62,314+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Track emails, sync calendars, work with activities, convert important emails into Dynamics 365 activities without leaving Gmail and more:

✓ Track emails and conversations from Gmail to Dynamics 365 ✓ Automatically sync emails to D365 ✓ Convert important emails into tasks, show them in convenient To-Do list and save directly into D365
✓ Add new prospects, contacts and companies from LinkedIn to D365 in one click ✓ Set the next actions and create new CRM activities directly from LinkedIn in order to plan and track all further communications with prospects ✓ Sync events between Google and D365 calendars ✓ Create, view, manage and navigate activities and entities ✓ Supports Custom objects and fields out-of-the-box ✓ Install in less than a minute, no additional configuration needed ✓ Track down emails, conversations and attachments from Gmail and save them directly into D365.

Akvelon’s Dynamics 365 Integration for Gmail is very pragmatic and includes countless possibilities for lead generation and organization in Gmail. It enables users to track down emails, conversations and attachments from Gmail and save them directly into D365.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Emails are tracked successfully in CRM.
Easy to find emails in CRM.
New features, including two-way sync with Google Calendar.
Improved design in the latest version.
Support is responsive and helpful.

Cons

Many bugs and issues reported, making it unusable.
Support is perceived as ineffective.
No ability to add Gmail replies to CRM.
Inconsistent performance across different browsers and systems.
No refund policy even if the product fails to work.

Most mentioned

Does not work at all.
No refunds even for malfunctioning product.
Inability to add replies to CRM.
Good tracking of emails.
Improvements in new versions.

User reviews

This plugin is total garbage and doesn't work at all. We tried it out but it said we had already done a trial years ago so I just went ahead and signed up for 4 licences. That was months ago, it hasn't worked ever since. Gestures and pressing back don't work when you have an email open, the only way to go back to the inbox is by clicking Inbox. The support people would tell me a new update was out and to update, but when I'd check I'd always already be on that version, yet same issue. I've tried on Chrome, Safari, FireFox on Mac, as well as Edge, Chrome and FireFox on Windows 11. I've had 4 employees all test it and it does it for every single one of them. I even used a brand new PC with a brand new Chrome profile and same thing. We gave up and uninstalled a month ago when it started causing more issues like showing big white boxes on the left of the display. Just for fun I reinstalled it now, since the company said they do not give refunds even if the product doesn't work. Guess what? SAME issue it STILL does not work. Avoid this like the plague, it's SO buggy and doesn't work at all. Their support people are completely useless, and to tell a customer no refund on a product that doesn't work is absolutely horrible customer service. We had to file a dispute with our credit card company to get our money back, since the product we paid for is not what we received.

Lee Moreau, 2022-09-14

I think this extension is the best solution for the Dynamics CRM Gmail integration. All emails are tracked successfully, it is easy to find them in CRM. New features are good and the support is just perfect! Thank you very much guys for your good product.

Krasimir Nachev, 2019-08-20

Current version is incomplete. Do not download if you need to add gmail replies to CRM. Extension only allows add to CRM when sending a new email or when receiving a new email. You CAN NOT add a reply to CRM. I will gladly give 5 stars when they update to solve this major functionality gap.